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Site Stats not working (3 posts)

  1. SteveSW
    Member
    Posted 1 year ago #

    When I click on jetpack site stats from dashboard, I get this error message:

    User Agent: \"Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0\"
    Page URL: \"http://www.stevewallet.com/blog/wp-admin/admin.php?page=stats&noheader\"
    API URL: \"http://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=36542811&charset=UTF-8&color=fresh&j=1:2.1.2\"
    http_request_failed: \"Failure when receiving data from the peer\"

    On dashboard, under incoming links is: RSS Error: WP HTTP Error: Failure when receiving data from the peer

    Started about 2 or 3 days ago
    Jetpack contact form works
    Using theme 2011 with no changes, wordpress 3.5.1
    Same problem if I use firefox or chrome to log-in.
    Isn't a plug-in conflict, occurs when all turned off

    Please provide SIMPLE suggestions for non-technical me.

    Thanks

    http://wordpress.org/extend/plugins/jetpack/

  2. SteveSW
    Member
    Posted 1 year ago #

  3. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Could you go to the Jetpack menu in your dashboard, in disconnect / reconnect to WordPress.com thanks to the button appearing at the top of the page?

    If that doesn't help, can you please try installing the Jetpack Compatibility Plugin so we can see some additional information from your site?

    1) Download the plugin from http://plugins.svn.wordpress.org/jetpack/branches/jetpack-compatibility-test.zip
    2) Upload the plugin to your site via Dashboard -> Plugins -> Add New.
    3) Activate the plugin and go to Plugins -> Jetpack Compatibility Test.
    4) Click the "Select All" button.
    5) Send us the results of the test via this contact form:
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    Thanks!

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