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[resolved] Site stats, followers not getting email notifications, likes not working. (5 posts)

  1. michloh353
    Member
    Posted 1 year ago #

    HI my site is baconandjackrussells.com.

    I am currently having 3 issues with my site:

    - I logged on today and was surprised to see that my site stats are missing altogether. It only registers today's views and with only 1 new follower. The last I checked yesterday (wordpress com has transferred over my followers for me), i had 340. They are missing today.

    Yesterday we disconnected Jetpack and then reconnect it to WordPress.com as per advice from wordpress com because the link to the blog to followers was having problems. We were told that will update the database with the new, proper site address and it worked. But maybe it cancelled out the site stats??

    - I scheduled for a new post this morning and my friend who follows my blog said he has received the email notification. It seems that some followers can get and others cannot. I did not receive any notification this morning myself from the blog. An example of 2 email addresses that did not receive are

    [ redacted, please do not post e-mail addresses here ]

    - When i transferred wordpress com to org, the likes from the previous posts did not get transferred over. Is there a way to transfer them over?

    Thank you for help.

    http://wordpress.org/extend/plugins/jetpack/

  2. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    I see you also contacted us via the WordPress.com private support forums about this issue; Andrew replied to your questions there. Do not hesitate to reply to him if you still have questions or issues!

  3. michloh353
    Member
    Posted 1 year ago #

    Hi Jeremy
    Thank you for your reply.

    I disconnected and reconnected and that solved the link issue.

    But today my followers disappeared and I cannot get email notifications any longer.

    Is this a jetpack issue? Can you please help me?
    Is there a plug in that I can use?

  4. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    But today my followers disappeared and I cannot get email notifications any longer.

    Is this a jetpack issue?

    It could indeed be a Jetpack issue, but I recommend that we keep the conversation in one single thread. It's easier to address all your concerns this way :)

    Since Andrew solved your problem earlier, could you contact him again to solve this issue?

    Thanks!

  5. michloh353
    Member
    Posted 1 year ago #

    HI Jeremy
    I was advised to ask Jetpack support so that was why I asked here as well.

    I am not sure which forum I should ask those questions as I am not familiar with the issues so I asked as many resources as I can think of. :)

    I shall wait for Andrew then.

    Thank you.

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