Forums

Site slow and not so responsive due to 500 internal server error (4 posts)

  1. CorporateMaartenZ
    Member
    Posted 1 year ago #

    Ive got some questions about a new wordpress site I've been setting up and that has been running for a while now. Everything works great but I have on little problem I can't seem to tackle. When I enable caching (which plugin I use to enable caching doesn't matter) the loading of the site doesn't really speed up. When I visit the site and debug it using Firebug I can see that an internal server error is generated with pingback from xmlrpc.php file.

    Can someone give me a pointer on how to fix this? What exactly is going wrong and how can I solve this. The site concerned is:
    this one

    Thanks a lot in advance!

    Kind regards

  2. t-p
    Member
    Posted 1 year ago #

    500 ISE may indicate a problem with the configuration on the server. Usually your hosting company tech support can help. It could be a problem with your .htaccess file.

  3. CorporateMaartenZ
    Member
    Posted 1 year ago #

    I've contacted hosting support and they told me it was a problem inside wordpress itself. I kind of think so myself too because when I disable caching the 500 ISE disappears too. Any other suggestions?

  4. t-p
    Member
    Posted 1 year ago #

    have you tried:

    -deactivating ALL plugins temporarily to narrow down and possibly fix the problem. If the problem goes away, activate them individually (one-by-one) to find the culprit.

    If you don't have access to your admin area, try deactivating them manually via FTP or phpMyAdmin.

    -switching to the default theme ("twentyten") for a moment by renaming your current theme's folder in wp-content/themes. The idea is to force WordPress to fall back to the default theme to rule out any theme-specific issue.

    If you don't have access to your admin area, then access your server via FTP or SFTP or whatever file management application your host provides.

    - resetting the plugins folder by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems (because the hooks remain unless plugins completely removed).

Topic Closed

This topic has been closed to new replies.

About this Topic