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[resolved] Site Redirected for Some Users (6 posts)

  1. GregorATG
    Member
    Posted 10 months ago #

    Hi,

    as of this morning my site http://www.allthingsgym.com/ gets redirected for some, but not all users.

    This is a screenshot of what they get: http://i.imgur.com/3xsDnU1.png

    Can't find any malicious code.

    I am totally blanking here. Looks like something DNS related

    Checked DNS records and everything looks fine.

  2. taloweb
    Member
    Posted 10 months ago #

    It seems a client malware problem and not a server-related issue...

  3. GregorATG
    Member
    Posted 10 months ago #

    I don't think it is client malware, as I got the weird site too, but then it switched back to normal again for me.

  4. taloweb
    Member
    Posted 10 months ago #

    this is a strange issue, users with this problem active have dns cache cleared and nslookup is ok?

  5. GregorATG
    Member
    Posted 10 months ago #

    I have no way of verifying if users have cleared DNS cache.

    It still switches back and forth between my site and the weird site.

    I am in the hostgator support chat right now. Maybe they can figure it out.

  6. GregorATG
    Member
    Posted 10 months ago #

    Update:

    According to the hostgator chat the issue should be fixed now.

    Here is what the support person told me:

    "it looks like there was an IP mismatch, the system had assigned an incorrect IP to the sites, which is why you were seeing the incorrect information."

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