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1. maggiemorrow
   Member
   Posted 3 months ago #

   I’ve had a major problem I wonder if you can help.
   I have a http://www.klearminds.co.uk site and a http://www.klearminds.com site bought off the same host. Easily.co.uk. When I purchased them last year I asked the host to forward the .com site to the .co.uk site, which is my main site. In November I got seo help to develop the .co.uk site and it was on page 1 by January. He noticed the .com site was appearing as a duplicate site on google and also showing on google analytics as providing referrals to the .co.uk site, which shouldn’t happen if the .com site was forwarded properly. My host had set up the forwarding on the .com site as a masking frame when I informed them about the duplicate they said change the masking to "none". which I did. 24 hours later my site lost all its google rankings (it had been on page 1), we emailed google who said there was no problem with the site being viewed as spammy etc. but 3 weeks later there is still no sign of my site when we enter our key words “counsellor London”. My host is saying it’s nothing to do with the hosting direction change. But we made no other changes to the site in that period.

   We have put a lot of work in to building our seo and were pleased to be on page 1. My SEO specialist is suggesting I should consider changing host as he cannot understand why my site is not appearing. The only thing I changed the week my site disappeared was the forwarding. I don’t know where to go to find out if it could be something else and what I can do. Could this have been a problem with word press? I would be most grateful for your advice and any recommendations you could make.

   Many thanks

2. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #

   No, it's not WP. It's how your domain was masked.

   Did you put in a request via Google Webmaster tools to have your site re-crawled?

3. maggiemorrow
   Member
   Posted 3 months ago #

   Hi thanks for your reply,
   Yes my SEO person put in a request and they said
   "We reviewed your site and found no manual actions by the webspam team that might affect your site's ranking in Google. There's no need to file a reconsideration request for your site, because any ranking issues you may be experiencing are not related to a manual action taken by the webspam team. "

   My SEO person also checked the site indexing and sitemap and all is in order.

   Alongside changing the hosting My SEO specialist is saying I might have to redesign my whole site and start again. I'm at a loss as to what to do, so I can find out where the glitch is and why my site has dissappeared!

   Many thanks for your help.

4. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #

   Submitting your site again to be crawled by Google won't hurt anything. But ... well you're taking their word at it. Do YOU have access to google webmaster and can see what the results are and if there are any messages?

5. maggiemorrow
   Member
   Posted 3 months ago #

   Hi thanks for your reply.
   Yes I have access to webmaster my seo guy is fairly straightforward - google has said the following:

   Dear site owner or webmaster of http://www.klearminds.co.uk/,

   We received a request from a site owner to reconsider http://www.klearminds.co.uk/ for compliance with Google's Webmaster Guidelines.

   We reviewed your site and found no manual actions by the webspam team that might affect your site's ranking in Google. There's no need to file a reconsideration request for your site, because any ranking issues you may be experiencing are not related to a manual action taken by the webspam team.

   Of course, there may be other issues with your site that affect your site's ranking. Google's computers determine the order of our search results using a series of formulas known as algorithms. We make hundreds of changes to our search algorithms each year, and we employ more than 200 different signals when ranking pages. As our algorithms change and as the web (including your site) changes, some fluctuation in ranking can happen as we make updates to present the best results to our users.

   If you've experienced a change in ranking which you suspect may be more than a simple algorithm change, there are other things you may want to investigate as possible causes, such as a major change to your site's content, content management system, or server architecture. For example, a site may not rank well if your server stops serving pages to Googlebot, or if you've changed the URLs for a large portion of your site's pages. This article has a list of other potential reasons your site may not be doing well in search.

   If you're still unable to resolve your issue, please see our Webmaster Help Forum for support.

   Sincerely,

   Google Search Quality Team

   I've also checked with a new host and they have said they don't think changing my hosting will make any difference to my SEO. So the next port of call my SEO guy is suggesting is getting off word press and re-doing my whole site!
   I've spent a year creating this and the SEO was going great. I changed the .com forwarding away from masking to none on 17th January and then when i googled my key work "london counsellor" which had moved steadily up the ranking since I employed the SEO help in November and had got to page 1 in January - then totally dissapeard and 3 weeks later still no sign of my site.
   I'm at a loss as to what step I should take next. Redesigning my site feels way too dramatic. Is there any other way to find what glitch has caused my site to dissapear in such a drastic manner when all was going so well.
   many thanks for your kind help

6. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 3 months ago #

   Why not go the other way and try a WordPress SEO plugin?

   http://wordpress.org/extend/plugins/wordpress-seo/ is free

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