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1. amyjackson89
   Member
   Posted 3 months ago #

   For some reason my blog won't load. It comes up with "500 Internal Server Error"

   How can I fix this?

2. esmi
   Theme Diva & Forum Moderator
   Posted 3 months ago #

   Try checking your server's error logs for clues. In the meantime, have you tried:

   - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

   - switching to the Twenty Eleven theme to rule out any theme-specific problems.

   - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

3. amyjackson89
   Member
   Posted 3 months ago #

   Thanks for your response.

   I deleted the plugins through FTP (because I can't open wordpress to edit the blog) but that didn't work.

   At the bottom of the error page it says
   "Apache Server at amyjackson-photography.com Port 80"

   Does that tell me where to find the error?

   amyjackson-photograph.com

4. esmi
   Theme Diva & Forum Moderator
   Posted 3 months ago #

   Does that tell me where to find the error?

   No it doesn't. Try:

   - switching to the Twenty Eleven theme by renaming your current theme's folder in wp-content/themes and adding "-old" to the end of the folder name using FTP or whatever file management application your host provides.

   - resetting the plugins folder by FTP or phpMyAdmin.

   - re-uploading all files & folders - except the wp-content folder - from a fresh download of WordPress.

5. amyjackson89
   Member
   Posted 3 months ago #

   I switched to the Twenty Eleven theme.

   I tried to reset the plugins folder. It worked through FTP but when I try to login to wp admin it says "You do not have sufficient permission to access this page"

   Now instead of showing the error when I load the site, it is just blank. I don't know if this is good or bad... ha.

   Is there a tutorial on how to re-upload files from a fresh download of wordpress?

   Thanks for helping me!

6. amyjackson89
   Member
   Posted 3 months ago #

   It's working again now..

   Thank you!

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