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[resolved] Site Login Issue (5 posts)

  1. cprice2437
    Member
    Posted 8 months ago #

    Have a sudden issue with a client website http://hughwhitlock.com where the browser cannot seem to navigate to the WP login screen.

    I usually type http://hughwhitlock.com/wp-admin and I get a redirect to the wp-login script and it launches the login screen. Now I just get a browser frozen at the point of redirect.

    http://www.hughwhitlock.com/wp-login.php?redirect_to=http%3A%2F%2Fwww.hughwhitlock.com%2Fwp-admin%2F&reauth=1

    There is no error message.

    It is the same in IE11, Firefox, Chrome.

    Could this be a PHP script problem?

    I can get to the files via FTP fine using Filezilla and the site is perfectly fine for users....I am baffled. Can anyone help?

    Thanks

  2. Allen Moore
    Member
    Posted 8 months ago #

    Hey cprice2437,

    Have you recently added a new plugin or updated a plugin? This could be directly related to that. I would check that first. If you have added or updated, you may need to delete that plugin via ftp since you do not have access to the Dashboard.

  3. cprice2437
    Member
    Posted 8 months ago #

    Allen, I suppose it may be that. We did some plugin updates on December 1st but we have been able to log in since then (I think).

    I will delete some of the updated plugins sequentially and see if that gets me in.

    Thanks

    Clive Price

  4. cprice2437
    Member
    Posted 8 months ago #

    Allen,

    First one I blocked solved the problem! Thanks for your help.

    Clive

  5. cprice2437
    Member
    Posted 8 months ago #

    It was AG Custom Admin. I use this on a lot of sites, so best check them all.

    Clive

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