WordPress.org

1. supercrazydeal
   Member
   Posted 2 years ago #

   I was installing a few plugins, I think one was the Google Ad Manager, and my site just died. I can't get to the login page for wordpress, nor can I access my site: supercrazydeal.com. I contacted my host, and they said to take it up with WordPress, since wordpress is my entire site.

   Thoughts? Suggestions? My whole site is gone.

2. xewax
   Member
   Posted 2 years ago #

   reinstall wordpress or fix index file

3. Samuel B
   moderator
   Posted 2 years ago #

   ftp to site and temporarily rename the plugins folder
   this will deactivate the plugins
   visit home page and refresh
   rename folder back to original
   activate plugins 1 by 1

   xewax - that is not good advice

4. xewax
   Member
   Posted 2 years ago #

   I think he has changed something in the index.php file. If im wrong then your advice by deactivating plugins should b.e good

5. supercrazydeal
   Member
   Posted 2 years ago #

   Didn't work. Now I get this:

   Fatal error: Call to undefined function get_header() in /home/content/s/u/p/supercrazydeal/html/index.php on line 1

   [spam link moderated]

6. thisisedie
   Member
   Posted 2 years ago #

   What's on line 1 of your index.php?

7. supercrazydeal
   Member
   Posted 2 years ago #

   Okay, so I uninstalled. But how do I get back all my old posts, etc?

   Is there a phone number I can call to chat with someone?

8. Roy
   Member
   Posted 2 years ago #

   "Uninstalled" how? In any case, if the "uninstall" didn't swipe your database, the posts should still be there and can be accessed by a new WP install.
   And no, there is no phonenumber for WP. This forum is populated by WP users.

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