WordPress.org

1. jebdickerson
   Member
   Posted 3 years ago #

   Hello,
   I have a new site (maybe a few weeks old) that started out great, but is now loading very slow. I called my host (godaddy) but they sent me packing, so I thought I would ask you all if you can help me figure out the cause/solution.

   I'd appreciate any help you can provide.
   Theme is Thesis 1.3.3
   Active Plugins:
   Adv Category Excluder
   Akismet
   Blog Copyright
   Commentluv
   Cystat
   feedburner feedsmith
   Google xml sitemaps
   Sociable
   Subscribe to comments
   Twitter for WP
   Visual Recent Posts
   WP DB Backup

   Oh...site is http://www.howtomatter.com, if that helps. Thank you very much.

2. Justin Tadlock
   Member
   Posted 3 years ago #

   I had the same problem this weekend with a site I still have hosted on GoDaddy. I don't recommend them for hosting to anyone, and I only have one very old site with them.

   First thing's first: Deactivate all your plugins (except maybe Akismet) and switch to the Default theme. If at this point, everything's normal, you'll need to figure out which plugin/theme is causing the problem.

   If not, then you need to get very angry with GoDaddy. That's what worked for me. They tend to understand someone that's ticked off a lot more than the 4-paragraph, detailed support ticket I sent them.

   Also, if you're on shared hosting, remember that you can experience slow loading times.

3. jebdickerson
   Member
   Posted 3 years ago #

   greenshady,
   very good advice, and i appreciate you taking the time sir. there was a time when service from godaddy was excellent, but boy has it suffered lately. i still think it is their issue, but i'm going to do what you suggest on the above and see how that works.

   btw, did you resolve the issue with your godaddy site?

   thanks again sir...jeb

4. Justin Tadlock
   Member
   Posted 3 years ago #

   Yes, my issue was resolved. I was getting PHP page load times between 9 and 30 seconds (not including images, CSS, and JavaScript) for anything connecting to any of my databases (not just WordPress either).

   Basically, GoDaddy sent me an email back telling me they didn't understand my inquiry. This reply took over 24 hours (expected wait time of 9). Since I knew it was a hosting problem and not a WordPress problem, I angrily replied. They had my site running fine within 20 minutes.

   Anyway, that's enough complaining. ;)

   Go through the steps above first. If that's not helping, I'm pretty sure it's a hosting problem.

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