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[resolved] Site Gone After 2.9 Update (29 posts)

  1. dirtone
    Member
    Posted 4 years ago #

    Ok so i just clicked the autoupdate and after the dasboards says update completed.. my whole site goes blank!

    No pages, not even the dashboard..

    anybody kno why? or a fix for this?

    http://nerdmodeon.com/

  2. earthproducciones
    Member
    Posted 4 years ago #

    Exactly the same problem here! Any hint??

  3. Pranav Rastogi
    Member
    Posted 4 years ago #

    Try removing .htaccess file and replacing the index.php file of theme and installation.

  4. alism
    Member
    Posted 4 years ago #

    Incompatible plugin perhaps? Try renaming your wp-content/plugins folder temporarily to see if it brings your site back up.

  5. earthproducciones
    Member
    Posted 4 years ago #

    Thanks ulgaming I tried it but still gone.
    Page returns totally blank with a totally blank source code...

  6. j2bv16
    Member
    Posted 4 years ago #

    i have the same error, i just autoupdate and the site came down

  7. j2bv16
    Member
    Posted 4 years ago #

    when i remove the wp-config.php the site request a config, but when you setup it go down again

  8. Ryan Paul
    Member
    Posted 4 years ago #

    Sounds simple... but did you try ftp'ing and renaming your plugins folder to something else, and seeing if the website comes up then?

  9. dirtone
    Member
    Posted 4 years ago #

    K renaming the plugins folder wont do it either..

  10. alvarodzero
    Member
    Posted 4 years ago #

    removing httacces doesn't work
    renaming plugins folder doesn't work

    more ideas?

  11. alism
    Member
    Posted 4 years ago #

    Try renaming your current theme folder then (ie wp-content/themes/yourtheme/). WordPress should try and switch to the default theme instead.

    Otherwise, do a manual upgrade and see if that sorts it out.

  12. j2bv16
    Member
    Posted 4 years ago #

    i upgrade manualy but get the same error, remove the htacces neither, rename theme folder dont change nothing

  13. Ryan Paul
    Member
    Posted 4 years ago #

    FTP into the current theme...

    Then physically open up one of the theme files like index.php or header.php and see if the code is still in there.

    Somehow my theme files got wiped a few versions ago - that's what your site looks like now.

  14. earthproducciones
    Member
    Posted 4 years ago #

    No results for me either. Index.php checked and replaced, theme checked and replaced, .htaccess checked, replaced and erased.... site still gone missing.

    One interesting thing about this: If you type an incorrect url (to a folder or file that doesn't exist) it doesn't give any kind of error back. I don't know if it is normal but it sounds to me like the problem could be somewhere else... I'm not an expert anyway, just pointing it out.

    Thanks to all for your help!

  15. dirtone
    Member
    Posted 4 years ago #

    Is there anyway to roll the site back? to the 2.8.6 (my version before update)?

  16. alvarodzero
    Member
    Posted 4 years ago #

    Resolved!
    I deleted everything absolutely in my server via FTP and I uploaded a backup I did one week ago... I was lucky to do it because I was testing some things...
    when I uploaded everything, the admin page worked but the blog was still blank, I had to change my theme to another and then it worked...

    http://www.miradasdecaracol.com

    good luck!

  17. tokyomonster
    Member
    Posted 4 years ago #

    Yeah, usually blank page issues are either caused by:

    1. Plugins. Moving or renaming the plugins directory will fix this.
    2. Themes. A little trickier to fix and requires basic mysql/copy paste knowlege.

    Basically, if I come across a blank page problem, and it's not the plugins, I run the following in MySQL on the wordpress database:

    (NOTE! BACK UP YOUR DATABASE BEFORE HAND JUST IN CASE. I AM NOT RESPONSIBLE FOR ANY POTENTIAL FURTHER DAMAGE CAUSED. At worst I think you might lose your widget settings. Just saying)

    select option_value from wp_options where option_name = "template" OR option_name ="stylesheet";

    If the values returned are anything other than 'default', do the following:

    update wp_options set option_value = 'default' where option_name = 'template' or option_name = 'stylesheet';

    Then refresh your blog. If it was a theme, this should fix the issue. This can be run in either MySQL on the command line or phpmyadmin.

  18. dirtone
    Member
    Posted 4 years ago #

    Damn it i dont have a backup..

    guess i'll have to wait and see if wordpress realease a proper fix

  19. dirtone
    Member
    Posted 4 years ago #

    @tokyomonster thnaks for your answer man but that didnt fixed it either

  20. nsathees
    Member
    Posted 4 years ago #

    @dirtone: get a database backup via phpmyadmin before doing any further!

  21. tokyomonster
    Member
    Posted 4 years ago #

    dirtone, you may want to contact your host, i'm pretty sure they may be able to help, or at least roll you to a backup.

  22. dirtone
    Member
    Posted 4 years ago #

    @nsathees Can i do this via canel?

    @tokyomonster i suppose that's the only way, thanks man

  23. j2bv16
    Member
    Posted 4 years ago #

    Dirtone im going to tell you in spanish

    Yo lo resolvi, solo subi los archivos de la version anterior sin necesidad del backup, haslo hasta que haya un fix para las 2.9 para nosotros

  24. j2bv16
    Member
    Posted 4 years ago #

    for sure, the problem is only ( how i see) in the spanish update, i use a plugin and it upgrade fine for me

  25. Jimi Wikman
    Member
    Posted 4 years ago #

  26. dirtone
    Member
    Posted 4 years ago #

    So its the problem only with spanish versions? damn!

    @j2bv16 have a link? i can only find full 2.8.6 instalations files and dont know if reinstalling wordpress maybe delete all the content of my site (pages and posts)

  27. Fernando Tellado
    Member
    Posted 4 years ago #

    The spanish version has an update and the problem was solved. There was an older file (wp-includes/funcions.php) that caused the upset.

    The file you can download and the automattic update are both fine just now.

  28. dirtone
    Member
    Posted 4 years ago #

    The solution is to manually update teh site for those who cant even see the wp-admin page (like me).

    I did and everything was fixed!

    thanks to everyone who tried to help

  29. shammah
    Member
    Posted 4 years ago #

    I got referred to this blog because I posted a blog....which was the same issue and people are commenting on here. I can post some times, other times I can't. It's rather annoying and I am absolutely DEVOID OF TECHNICAL ABILITY, so to suggest to me that I do anything....is like talking to someone who is deaf; it just won't work. So WP....what's the solution? Should I pay my web provider to go in and see if they can fix it for me (so I don't lose everything)....or, do I have a volunteer on staff with WP who will do it?
    Anyway...everyone - I hope that for all of you the issue that I now have is the worse thing that any of us have to face; annoying but that's it...

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