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Site Down? (5 posts)

  1. priscillaandherbooks
    Member
    Posted 8 months ago #

    I own Priscilla and her Books
    I managed to login and was directed to my dashboard. I then performed updates for a plugin (jetpack) but for some reason I can't access my site. Anybody else having the same problem?

  2. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    You'll need to use FTP or Cpanel to deactivate JetPack (and possibly your other plugins) - find the plugins folder on the server and delete the JetPack folder here:

    wp-content
        plugins
            jetpack - DELETE THIS FOLDER
  3. priscillaandherbooks
    Member
    Posted 8 months ago #

    I'm currently using Cpanel. But I can't find the plugins folder.

  4. catacaustic
    Member
    Posted 8 months ago #

    In a cPanelserver it will be under /public_html/wp-content/plugins/

  5. priscillaandherbooks
    Member
    Posted 8 months ago #

    Thank you! I'm on it :)

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