Posted 2 years ago #
Hi
Just did an automatic update of my site to the latest version, only to find the screen completely blank.
No error message, nothing.
Same at the admin address.
Yes, I did a backup, and restored it, but the same result.
Any help or suggestions very greatly appreciated!
Try:
- resetting the plugins folder by FTP or phpMyAdmin.
- renaming your current theme's folder in wp-content/themes via FTP to activate the default theme.
Posted 2 years ago #
Many thanks for the suggestion Esmi.
Of course! Mentioning plug-ins was the key. I should have de-activated the plug-ins as per the documents onupgrading wordpress.
My web host rescued me by restoring their backup so I didn't need to do it by FTP. Now I can try again doing it properly.
Posted 2 years ago #
Now I think I have done it correctly - but still a problem.
Auto-upgrade - The sequence displays as normal and reports that the upgrade is installed correctly.
Then the site is blank.
So is the log-on screen.
Tried following Esmi's instructions above, but the plugins are already disabled and the theme is alteady default.
When the Host company helped me last time, they said that there was a PHP error.
I will get them to restore again, but wold very much like to upgrade to the latest version of WP. Can it possibly be a setting on the server that is causing the problem?
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