I have been running a number of WP sites for some years, including http://www.brasch-group.com. The other day I noticed that this site was no longer accessible - all you get is a completely blank screen, but no error message or anything. The site had been running on version 2.6.5, and I thought it was time to upgrade. Unfortunately even with all the 2.9.2 files uploaded to the server, I still get the same blank screen. Any help would be appreciated!
Site Diappeared! (9 posts)
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fmueller
Posted 1 year ago # -
1. Re-upload WP 2.6.5
2. FTP into your site (or use whatever file management application your host provides) and rename your current theme's folder in wp-content/theme.
3. Reset the plugins folder by FTP or phpMyAdmin
4. Confirm that the site is up & running.
5. Upgrade manually to 2.7
6. Upgrade to 2.9.2 using the 1-click upgrade.
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Posted 1 year ago #Many thanks for your quick response! Unfortunately despite following your advice, the site is still not working.
1. Re-upload WP 2.6.5
DONE!
2. FTP into your site (or use whatever file management application your host provides) and rename your current theme's folder in wp-content/theme.
DONE!
3. Reset the plugins folder by FTP or phpMyAdmin
DONE!
4. Confirm that the site is up & running.
Still not working!
I had no plugins installed. The only content of the wp-content/plugin folder were Akismet and hello.php
I have also emailed my hosting provider (1&1) to see if they can help.
Any other suggestions?
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Posted 1 year ago #I just realized I didn't express myself clearly in my initial posting. The problem did not occur due to an WP upgrade. When the site suddenly stopped working, it was running 2.6.5., and I had not performed any work on it for several weeks.
Only after the site stopped working, I upgraded WP to 2.9.2 in an attempt to fix the problem. Unfortunately that did not help.
Also, 1&1 has responded that "there is no reported issue with the server under this account". The further point out that the other sites, which I am running under the same hosting account are working flawlessly.
Getting kinda desperate here :(
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grajagan
Posted 1 year ago #Uninstall your plugin, and test your site. If fix, install plugin with the lastest update
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Posted 1 year ago #I am not using any plugins - none, zero, zip, zilch, nada. No plugins whatsoever. Not a single one!
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The problem did not occur due to an WP upgrade
Yes - I did understand that but I don't think it's a good idea to use 2.9.2 scripts on a 2.6.5 site (assuming we can get it working again).
Have you checked your database? Does it look OK? If you don't have a recent backup, I'd suggest making one now.
Can you check that you have a copy of the default theme in wp-content/themes? In fact, upload the default theme from your recent 2.6.5 download - just in case.
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Posted 1 year ago #I backed up the whole site as well as the database after the problem occurred, but before I upgraded to 2.9.2. From that backup I put the site back on the server via ftp.
I have another backup of the site (from before the problem), but unfortunately that does not include the database.
I don't know how to check the database. My experience with SQL databases is limited to making backups of my WP sites. I have never needed to restore one from backup until now.
The http://www.brasch-group.com website uses the default (Kubrick) theme.
Not sure how to proceed, but grateful for further suggestions!
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ksofttech
Posted 1 year ago #I just had the same symptoms with a WP 2.0 site. What happened was that my hosting company apparently upgraded PHP and caused a latent bug in WP to suddenly start causing problems.
I documented it here - maybe it will help:
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