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Site crash?"White Out" and NOT recognized in dashboard! (2 posts)

  1. adaadmin2
    Member
    Posted 8 months ago #

    I was installing a PDF plug in when my dashboard went white, my site went white and when I tried to log back in to dashboard to see what happened I was not recognized!!
    My site adadentallab.net is still a blank white page and I had to create a new account with wp here just to ask for help.
    I am NOT what you would think of as savvy re: website design. This was my first.
    It has been crashed for a couple of weeks now, I was so discouraged I have taken a break. I need to get it up and running though... can anyone help?
    Please spell it out though, I will not understand a thing otherwise-literally, I won't. I seem to understand just enough to get myself into trouble!! /:( Thanks!

  2. WPyogi
    Volunteer Moderator
    Posted 8 months ago #

    You'll need to use FTP to deactivate/delete that plugin. You can find it here:

    wp-content
          plugins
              whatever-plugin-it-is-DELETE OR CHANGE THE NAME HERE

    Looks like your site is on HostGator, so this may be helpful in setting up FTP:

    http://support.hostgator.com/articles/ftp-getting-started

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