WordPress.org

Ready to get started?Download WordPress

Forums

[resolved] Site crashed after installing W3 Total Cache (5 posts)

  1. bobbekaer
    Member
    Posted 1 year ago #

    Hi
    I have just installed W3 Total Cache via ftp (problems with installing from Dashboard) and now all I get is:

    Fatal error: Call to undefined function wp_cache_init() in /var/www/kysthospitalet.dk/public_html/bagsiden/wp-includes/load.php on line 409

    I have removed the plugin via ftp, but it seems to make no difference.

    Somebody advised me to rename the remaining plugins via ftp - but I am afraid of making more problems...

    Any idea on what to do?
    Best
    Bolette

  2. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    Clear cache and cookies and try again to access your site. Use different browsers, devices/PC, and even network.

    If nothing helps, rename the plugins folder by adding -old or something like that.

    Don't worry, your site and its contents are stored in your database.

    Backup your site so that you can restore if something goes wrong.

  3. bobbekaer
    Member
    Posted 1 year ago #

    Thank you, Krishna :-)

  4. Krishna
    Volunteer Moderator
    Posted 1 year ago #

    I hope your site is quite OK now!

  5. bobbekaer
    Member
    Posted 1 year ago #

    Thank you Krishna

    I was sp stressed out and ended up paying someone to fix it for me :-) But the next time I will fight it myself :-)

    Best
    ┬ĘBolette

Topic Closed

This topic has been closed to new replies.

About this Topic