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1. rarane12
   Member
   Posted 5 months ago #

   Hi,

   i have a news wordpress site- newseastwest.com.
   It displays well in chrome and firefox- but in IE- the header and footer come together and the content area is gone.

   Anyone got a clue on how i can proceed ?

   thanks

2. Brad Markle
   Member
   Posted 5 months ago #

   Hi rarane12.

   When I test your website in IE, I get the following warning:

   'ticketText' is null or not an object
   newseastwest.com/
   Code: 0
   URI: http://newseastwest.com
   Line: 19
   Char: 58

   It *may* be that IE fails horribly when it encounters this error, but Firefox and Chrome fail "gracefully". I've had such an issue myself before, and it turns out IE didn't handle certain errors too well.

   That may or may not be the issue. I suggest that you try a few tests to help narrow down exactly what may be causing the issue:

   - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

   - switching to the Twenty Eleven theme to rule out any theme-specific problems.

   - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

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