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[resolved] Site completely gone and can't re-install wordpress!!!! please help!!! (4 posts)

  1. hcmxo
    Member
    Posted 2 years ago #

    Hi.

    My site has the "Forbidden" page on it. So, when I went to try and login to see what's wrong, I can't because it still says "Forbidden" on it. Then, I went into my c-pannel and it says there are no files!! I installed a plugin the other day via the web (not the plugin thing in WordPress), so i'm not sure if that did this or what happened, but my site is just gone.

    I tried to re-install using the QuickInstall in my hosting account but it didn't let me install it.

    I also tired researching and changing permissions and nothing is working. :(

    Any help is greatly appreciated. Thank you!!

    Update: I tried to reinstall wordpress using Core FTP and it says that a database with that name already exists, but I deleted the database and everything. Basically at this point, my site is just non-existent and not even responding to allow me to re-install nothing. I cannot do anything. I did contact my host about this issue. But in the meantime, if anyone has any suggestions, please let me know! Thank you. :)

  2. esmi
    Forum Moderator
    Posted 2 years ago #

    Have you contacted your hosts about this?

  3. hcmxo
    Member
    Posted 2 years ago #

    Yes I did. I'm just waiting for a response. I was hoping maybe I could just fix it myself, but so far no luck. :/

  4. hcmxo
    Member
    Posted 2 years ago #

    Okay. My host finally got back to me, and said they can fix it. :)

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