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[resolved] Site appears differently from different networks (3 posts)

  1. poolhouseblue
    Posted 3 years ago #

    I have a wordpress site that is hosted on a generic host (eleven2.com). The site is http://www.garnettchurch.org

    At work we have a windows network, the domain is garnettchuch.org.

    This causes problems occasionally which i have been able to solve so far by poaking around and figuring things out, but a new one has developed which I have not been able to solve.

    So, here is what happens:

    The site is working great, but some info needs to be updated. Call this "old version"

    At work from within the garnettchruch.org windows domain i can login to the wordpress site, make changes, do whatever and it works fine. I see the changes if I load the page. Call this "new version"

    However, If i look at the page from outside the network (say from my house, or on my phone, or calling a friend) I do not see the changes, i still see "old version"

    I honestly don't know enough to even know where to start looking. Any ideas?

    Thanks for the help! And I will of course clarify what I can if you have any questions!

  2. poolhouseblue
    Posted 3 years ago #

    I just realized I had not tried this the other way so i did. Here is what happens.

    From home I see "old version" the same old version as above.

    From home I make a change, call this "new version home" If i reload the page I see "new version home"

    When i get to the office in the morning ill see what I see from work.

    Also, just a clarification, its not only that i don't see the changes on the site itself, i dont see them in the dashboard. For example, if i make a post from work then i can't see the post in admin from home.

  3. poolhouseblue
    Posted 3 years ago #

    I figured it out. Ill put the answer here in case anyone else runs into this problem. It actually was really simple.

    Because of our crazy domain stuff (using garnettchruch.org as a local domain as well as a www. domain) we have to have a manual entry in our local DNS server that points www. to a specific IP address. Our host moved our site to a new server and new ip address, but i did not know about it, so i never updated the DNS record. The old site however had not gone away, it was still active. So, from inside the network i was seeing and editing the old site, from outside the network i was seeing and editing the new site.

    A simple update to the DNS records fixed it of course.

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