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Site administrator (4 posts)

  1. giakonda
    Member
    Posted 4 months ago #

    I need to update a site to 3.8.1
    I am being asked to contact the site administrator but I am the site administrator.
    has my site been hacked?

  2. Andrew
    Forum Moderator
    Posted 4 months ago #

    When are you being asked to contact the site administrator?

  3. giakonda
    Member
    Posted 4 months ago #

    I login as normal and my site looks OK.
    When I look at the dashboard there is a yellow strip along the top saying I need to update and telling me to contact the site administrator.

    I can see only a limited number of thins under dashboard on LH side - can't see Appearance or Users for instance

  4. Senff
    Member
    Posted 4 months ago #

    If your user account is Administrator level, you definitely should see the Users on the left side in your menu. So, if you used to be able to see it, but not anymore, there is a chance someone managed to hack into your site and degraded you from Administrator to Editor.

    Unless there was another Administrator before that changed your user status.

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