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[resolved] Sign up not working properly on my site (34 posts)

  1. dude
    Member
    Posted 3 years ago #

    I don't get it with these social network platforms that are all bells and whistles and just don't do what they say on the tin.

    This is my second stab at building a successful site, my first platform was a complete nightmare, and here we go again..promises promises and then your back to square one, a non functional social network.

    These platforms keep highlighting the fact that they are aimed at people 'that don't need to know code', but the bottom line appears to be the opposite..you have to know code or your'e left high n dry period!

    Once again I'm stuck in forums..up till the small hours trying to figure out how to make the site 'just work'. Okay the install was great, why can't it function just as smoothly as the install? I havent messed with things I don't know about so whats the problem with this software?

    Feel free to test run my sites registry and see for yourself how pants it is just to try and sign up.

    Rant over

  2. esmi
    Forum Moderator
    Posted 3 years ago #

    Many people are using WordPress + plugins to run social networking sites without any problems. So, if there are issues, they are specific to your site(s).

  3. You didn't list your URL, so we can't test it.

    You didn't tell us what plugins you're using.

  4. dude
    Member
    Posted 3 years ago #

    http://www.pinhit.com

    I've deactivated the plugin (Register Plus Redux)

    Many people are using WordPress + plugins to run social networking sites without any problems. So, if there are issues, they are specific to your site(s).

    yeh, and I bet those are the ones who know how to work with code when things don't work properly!

  5. dude
    Member
    Posted 3 years ago #

    ok, having nothing but problems just being able to register a member properly.

    members aren't receiving their verification emails.
    I've spoken with bluehost and even they couldn't fix the email verification issue, even after walking me through the whole shabbang

    On the verge of looking for social platform 3 at this rate

    rant 2 over

  6. Step 1) Uninstall the plugin.

    Seriously, scrap it and let's just look at a plain vanilla WordPress. If emails still aren't being sent, do YOU get any image sent to you from WP? This could be a server problem.

  7. dude
    Member
    Posted 3 years ago #

    Uninstall what plugin? buddypress?

  8. Well... All of them :) Just for a test.

    Remember, we can't know what you have on your site. We can't log in as admins and see what plugins are going on.

    What we don't know, and what we need to know, is this: Is WordPress, by itself, able to email out signup information?

  9. dude
    Member
    Posted 3 years ago #

    mate I don't mind anyone logging into my admin area if theres a chance of a repair.

    Be my guest and I'll pm you the info if it helps

  10. Still wouldn't help. The only way to sort out what (if any) plugin or config is causing the problem is to remove some possible causes from the picture.

    Debugging WordPress step 1 is to disable plugins. If, when people sign up, they get emails then, you start turning plugins on, one at a time, testing in between each one until it breaks.

  11. dude
    Member
    Posted 3 years ago #

    I've only got one plugin going, buddypress
    thats it.

    How do I uninstall it ?
    cant find a setting in admin

  12. Just go in and deactivate it. Turn the plugin off.

  13. dude
    Member
    Posted 3 years ago #

    can't deactivate from within admin so I'm gonna take a stab at a straight delete from cpanel

  14. dude
    Member
    Posted 3 years ago #

    ok,

    just deactivated/deleted buddypress

    tried to register with standard wordpress (theme 2010)

    nada, zilch, niched, no email sent

  15. Do YOU get emails sent to your me@mydomain.com account?

    Did you check your spam emails?

  16. dude
    Member
    Posted 3 years ago #

    I've had the bluehost support on the case and they conclude:

    [quote]The sendmail_path should be set to:
    /usr/bin/sendmail -t -i -f'youremail@yourdomain.com'

    I have updated this to be correct in your public_html/php.ini file, however it still did not fix the issue with WordPress not sending out email. Based on our email logs, it doesn't seem like WordPress is even attempting to send out any email. This could indicate a problem with WordPress or one of the plugins that you're using. I would recommend using the WordPress Support Forums for more help with this issue: http://wordpress.org/support//quote

    I'm not getting any emails sent to me@mydomain
    Yes I've checked my spam.

  17. dude
    Member
    Posted 3 years ago #

    I've had the bluehost support on the case and they conclude:

    The sendmail_path should be set to:
    /usr/bin/sendmail -t -i -f'youremail@yourdomain.com'
    I have updated this to be correct in your public_html/php.ini file, however it still did not fix the issue with WordPress not sending out email. Based on our email logs, it doesn't seem like WordPress is even attempting to send out any email. This could indicate a problem with WordPress or one of the plugins that you're using. I would recommend using the WordPress Support Forums for more help with this issue: http://wordpress.org/support/

    I'm not getting any emails sent to me@mydomain
    Yes I've checked my spam.

  18. FYI, use <blockquote></blockquote> here ;) It's regular HTML.

    Since bluehost things it's not sending any email, let's see if it's PHP...

    Make a file that has something like this in it:

    <?php
    $email = 'you@youremail.com';
    $fromemail = 'me@myemail.com';
    $subject = $_POST['subject'];
    $msg = 'This is a test';
    $headers = "From: ".$fromemail;
    if( !mail($email, $subject, $msg, $headers) ){
    	echo "Problem sending email.";
    }else{
    	echo "Email successfully sent";
    }
    ?>

    Change the email addresses to something real. And then visit that page, make sure it give you a success message, and then make sure you get the email.

    If that fails, try this plugin: http://wordpress.org/extend/plugins/wp-mail-smtp/

  19. dude
    Member
    Posted 3 years ago #

    I tried using that plugin and still no emails sent, i got this if it helps:

    SMTP -> FROM SERVER:
    220-box751.bluehost.com ESMTP Exim 4.69 #1 Fri, 13 May 2011 06:45:55 -0600
    220-We do not authorize the use of this system to transport unsolicited,
    220 and/or bulk e-mail.
    SMTP -> FROM SERVER:
    250-box751.bluehost.com Hello http://www.pinhit.com [127.0.0.1]
    250-SIZE 52428800
    250-PIPELINING
    250-AUTH PLAIN LOGIN
    250-STARTTLS
    250 HELP
    SMTP -> ERROR: Password not accepted from server: 535 Incorrect authentication data

    SMTP -> FROM SERVER:
    250 Reset OK

    I don't fully understand how to make to, and where to put that file you mention, or visit the page?

  20. It's just like making any file you put on your server.

    You make it like a plain text file in notepad, save it as 'emailme.php' and upload it to your server. Then go to domain.com/emailme.php and see if it emails you.

  21. dude
    Member
    Posted 3 years ago #

    what do you mean by 'real' email? the email account I recently set-up in cpanel's email account..or my 'name'@gmail.com' for example..?

    ok I can use the script template you've shown me, what location on the server should I be uploading this to..?

    by the way I'm gonna try another mail plugin:
    wp mail from

  22. dude
    Member
    Posted 3 years ago #

    plugin did not solve the issue

  23. Well now wait, that's a good question :D

    To which email address are you TRYING to send emails? If it's been you@gmail.com, change it to the one you set up in cpanel's email account. It may be Gmail having issues.

    But you should use whatever email you're testing with thus far.

    And you can put that file in the same folder as your wp-config.php file.

  24. esmi
    Forum Moderator
    Posted 3 years ago #

    Butting in here but I've also come across situation where the host's SMTP server blocked any email address that wasn't @domain_name.

  25. dude
    Member
    Posted 3 years ago #

    no I created a new email within cpanel = admin@pinhit.com

    I did not enter my @gmail.com

    I've seen the folder created in the 'mail folder' in cpanel File Manager
    checked if it had anything in it, theres 3 new folders = cur, new, tmp, and a maildirsize file.

  26. Okay, can you get ANY mail in admin@pinhit.com? Send yourself a mail from gmail and make sure you get it.

  27. dude
    Member
    Posted 3 years ago #

    Yes I just sent a test mail and it ended up in the new folder

  28. Okay, so back to what I said here, go make that file and have it send mail to admin@pinhit.com

    See if that works.

  29. dude
    Member
    Posted 3 years ago #

    Ok I just need you to be a bit more 'specific' with your advise because I've not been in this position before in terms of writing, uploading, and placing code :)

    So just a couple of questions..

    <?php
    $email = 'you@youremail.com'; <--- my @gmail account ?
    $fromemail = 'me@myemail.com'; <--- admin@pinhit.com ?
    $subject = $_POST['subject'];
    $msg = 'This is a test';
    $headers = "From: ".$fromemail;
    if( !mail($email, $subject, $msg, $headers) ){
    	echo "Problem sending email.";
    }else{
    	echo "Email successfully sent";
    }
    ?>

    [Please post code snippets between backticks or use the code button.]

    Are the to's and from's correct..?

    Do I upload the file to: /mail/pinhit.com/admin ?

  30. Again, you upload the file to the SAME FOLDER as you have your wp-config.php in (I said that before). Then you access it at pinhit.com/emailme.php

    The $email should be the TO email, so where ever you want to test sending the email TO.

    From should be admin@pinhit.com (or wordpress@pinhit.com would also be a good one to try).

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