Hello,
Can you please provide the following:
MultiSite or Single Site
WordPress Version
Plugin Version
URL of site
URL of background image
If you are not using a production site, please make the sideoffer live. If it is a production site and you can’t do this let me know.
Once I get this info I’ll help troubleshoot the issue
Thanks!
Dave
Hi there, I love this plugin, however it wont work on my “home” page. It works on every single other page, but NOT my home page. Any idea whats up with this? I have deactivated my other plugins and that didnt fix it. Please advise 🙂
stagins site is
http://www.cbcnyc.info
Hey Corey, glad you like it! I’ll take a look at your site and let you know what I find
Corey:
On your homepage this line of code is causing an error:
Uncaught TypeError: Object #<t> has no method ‘navigator’
Line 111: jQuery(“.scrollable”).scrollable({circular: true}).navigator().autoscroll({interval: 7000});
This seems to be the offending script here:
<script src=”http://cbcnyc.info/wp-content/themes/Moses/js/jquery.tools.scrollable.min.js”></script>
Try disabling that script and see if it works on the homepage. If it still doesn’t work please get back to us to further troubleshoot the issue, otherwise you will need to contact the author of Scrollable and let them know that their script is throwing the above error.
Please don’t hesitate to contact us with any further questions.
Dave
P.S. The site is looking great!
Hi Dave, thanks so much for your quick reply. I removed the “http://cbcnyc.info/wp-content/themes/Moses/js/jquery.tools.scrollable.min.js” file completely to test this and side offer still didnt load on the homepage. Is there a way perhaps that I can hide Side Offer on the homepage and just have it show up as people navigate away from “home”? Thank you for your help Dave!
-Corey
Hey Corey,
Sorry to hear it’s still not working.
If you’re comfortable with php code you can add the following to your theme functions.php file:
if (is_home()) remove_action('wp_footer','hd_sideoffer');
That will disable sideoffer from the homepage.
I will also take this into consideration and potentially add a feature to select which pages to show SideOffer (Home,Pages,Posts, etc)
Thamks for using the plugin!
Hey HeaveyDigital,
You still haven’t replied to my issue.
~Evanson
evanson: No sir, I am still waiting for the information I requested to be able to troubleshoot your issue.
Can you please provide the following:
MultiSite or Single Site
WordPress Version
Plugin Version
URL of site
URL of background image
If you are not using a production site, please make the sideoffer live. If it is a production site and you can’t do this let me know.
Once I get this info I’ll help troubleshoot the issue
Thanks!
Dave
I have made the SideOffer live but it isn’t showing up on any of the pages. I have a short code on it for Custom Contact Forms. Am I missing a step?
The URL is http://www.noorevents.com
Any help is appreciated. Thanks
I figured out why it was not working. Something you may want to look into is that the path to the background image broke because I have my database in a directory. It would be helpful if I could modify the path on the SideOffer editing page but it seems to be locked.
To fix it, I just duplicated the directories in the root folder.
Thanks
Thanks for the heads up! I’ll look into fixing that ASAP
Domain is http://foreclosuredude.com
This works wonderfully in the admin area, but not on the site on any page. Please help.
Fixed, I removed the plug ins, will install one by one to see where the conflict is. Is there anyway for this to see cformII shortcode?
lilritter1968: Unfortunately you cannot preview the shortcodes on the admin screen, due to security precautions from the wordpress platform. If I can figure out a workaround I will for a future release
I am closing this thread.
If you have a support request please start a new topic for each request, so we can keep track.
Thanks!
