WordPress.org

Ready to get started?Download WordPress

Forums

SideOffer
[resolved] SideOffer (16 posts)

  1. evanson
    Member
    Posted 1 year ago #

    When setting up sideOffer, after hitting the "save Changes" button the sideOffer vanishes.??
    help

    http://wordpress.org/extend/plugins/sideoffer/

  2. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    Hello,

    Can you please provide the following:

    MultiSite or Single Site
    WordPress Version
    Plugin Version
    URL of site
    URL of background image

    If you are not using a production site, please make the sideoffer live. If it is a production site and you can't do this let me know.

    Once I get this info I'll help troubleshoot the issue

    Thanks!
    Dave

  3. coreymelton
    Member
    Posted 1 year ago #

    Hi there, I love this plugin, however it wont work on my "home" page. It works on every single other page, but NOT my home page. Any idea whats up with this? I have deactivated my other plugins and that didnt fix it. Please advise :)

    stagins site is
    http://www.cbcnyc.info

  4. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Corey, glad you like it! I'll take a look at your site and let you know what I find

  5. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    Corey:
    On your homepage this line of code is causing an error:

    Uncaught TypeError: Object #<t> has no method 'navigator'

    Line 111: jQuery(".scrollable").scrollable({circular: true}).navigator().autoscroll({interval: 7000});

    This seems to be the offending script here:

    <script src="http://cbcnyc.info/wp-content/themes/Moses/js/jquery.tools.scrollable.min.js"></script>

    Try disabling that script and see if it works on the homepage. If it still doesn't work please get back to us to further troubleshoot the issue, otherwise you will need to contact the author of Scrollable and let them know that their script is throwing the above error.

    Please don't hesitate to contact us with any further questions.

    Dave

    P.S. The site is looking great!

  6. coreymelton
    Member
    Posted 1 year ago #

    Hi Dave, thanks so much for your quick reply. I removed the "http://cbcnyc.info/wp-content/themes/Moses/js/jquery.tools.scrollable.min.js" file completely to test this and side offer still didnt load on the homepage. Is there a way perhaps that I can hide Side Offer on the homepage and just have it show up as people navigate away from "home"? Thank you for your help Dave!

    -Corey

  7. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    Hey Corey,

    Sorry to hear it's still not working.

    If you're comfortable with php code you can add the following to your theme functions.php file:

    if (is_home()) remove_action('wp_footer','hd_sideoffer');

    That will disable sideoffer from the homepage.

    I will also take this into consideration and potentially add a feature to select which pages to show SideOffer (Home,Pages,Posts, etc)

    Thamks for using the plugin!

  8. evanson
    Member
    Posted 1 year ago #

    Hey HeaveyDigital,

    You still haven't replied to my issue.
    ~Evanson

  9. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    evanson: No sir, I am still waiting for the information I requested to be able to troubleshoot your issue.

    Can you please provide the following:

    MultiSite or Single Site
    WordPress Version
    Plugin Version
    URL of site
    URL of background image

    If you are not using a production site, please make the sideoffer live. If it is a production site and you can't do this let me know.

    Once I get this info I'll help troubleshoot the issue

    Thanks!
    Dave

  10. Michele
    Member
    Posted 1 year ago #

    I have made the SideOffer live but it isn't showing up on any of the pages. I have a short code on it for Custom Contact Forms. Am I missing a step?

    The URL is http://www.noorevents.com

    Any help is appreciated. Thanks

  11. Michele
    Member
    Posted 1 year ago #

    I figured out why it was not working. Something you may want to look into is that the path to the background image broke because I have my database in a directory. It would be helpful if I could modify the path on the SideOffer editing page but it seems to be locked.

    To fix it, I just duplicated the directories in the root folder.

    Thanks

  12. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    Thanks for the heads up! I'll look into fixing that ASAP

  13. liltritter1968
    Member
    Posted 1 year ago #

    Domain is http://foreclosuredude.com
    This works wonderfully in the admin area, but not on the site on any page. Please help.

  14. liltritter1968
    Member
    Posted 1 year ago #

    Fixed, I removed the plug ins, will install one by one to see where the conflict is. Is there anyway for this to see cformII shortcode?

  15. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    lilritter1968: Unfortunately you cannot preview the shortcodes on the admin screen, due to security precautions from the wordpress platform. If I can figure out a workaround I will for a future release

  16. HeavyDigital
    Member
    Plugin Author

    Posted 1 year ago #

    I am closing this thread.

    If you have a support request please start a new topic for each request, so we can keep track.

    Thanks!

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.