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[resolved] Sidebar widgets disappearing (3 posts)

  1. journalt
    Member
    Posted 2 months ago #

    I have used this plugin for a long time--almost a year, and it never broke before. Since the new developers took it over, however, my sidebars just disappear--as in vanish into thin air. My primary sidebar is gone..and my footer sidebar has disappeared three times. The custom sidebars are sometimes there and sometimes not. Looking at the forum it appears that this issue is happening very frequently over the past few weeks or more to other users as well, and the developers have been silent about the problem depite many requests for help.

    It's really too bad that such a good plugin has been left to fall apart.

    https://wordpress.org/plugins/custom-sidebars/

  2. David
    WPMU DEV Support Staff
    Posted 2 months ago #

    Hi @journalt,

    Greetings and thanks for posting! I assure you though, the plugin's not been left to fall apart. There have been a few reports lately, though I think there's something specific behind each case.

    In this particular case, could you let me know if all the replaceable sidebars are selected as shown here:
    https://drive.google.com/file/d/0B7bdY1zZi8JeYUp0YzNJRWJsYXM/edit?usp=sharing

    Thanks,
    David

  3. WPMUDEV
    WPMU DEV Support Staff
    Plugin Author

    Posted 1 month ago #

    Hi there @journalt,

    We'd love to get this sorted if it's still an issue. Just let us know if so, we'll gladly take a look. :)

    Regards
    WPMU DEV

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