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Sidebar, Footer disappear in post view (7 posts)

  1. SoulMedia
    Member
    Posted 2 years ago #

    Hi all
    My site is gsport.co.za
    If you click on a post, you'll notice that the sidebars and footer disappear.
    On my query, this is the response from woothemes.com (I'm using Canvas):

    The code is breaking after the social icons, this is probably related to a conflicting plugin or a programming error.
    Have you edited your single.php file recently?
    Check your PHP logs, the error should be logged there. Contact your host if you need help with access the logs.

    I have not made any changes to the single.php file, and I've deactivated all plugins one by one, without success.
    I would be most grateful for any assistance, including on what I should look out for on the PHP logs (I have no coding knowledge).
    Many thanks for your time,
    Ryk

  2. Pioneer Valley Web Design
    Member
    Posted 2 years ago #

    Try switching to the default theme and see if the issue goes away...if so, use a trusted and compatible theme from this site.

    Also, deactivate ALL plugins and activate one by one to see if one is the issue.

  3. SoulMedia
    Member
    Posted 2 years ago #

    Thanks, @SwansonPhotos
    Much obliged, will try your advice right away!
    Kind regards, Ryk

  4. SoulMedia
    Member
    Posted 2 years ago #

    Thanks for your suggestions, @SwansonPhotos
    No luck I'm afraid :(
    Kind regards, Ryk

  5. Pioneer Valley Web Design
    Member
    Posted 2 years ago #

    Then re-upload core WP files...I believe it would take more than ten minutes to both review and task my reply...

  6. SoulMedia
    Member
    Posted 2 years ago #

    Hi @SwansonPhotos,
    Thanks for coming back with more!
    Can you be more specific on core WP files - are you suggesting that I over-write the WP install?
    Working from South Africa, it'll take a little longer than 10mins to do that, owing to international Bandwidth constraints.
    I'll probably wait for a quieter time (overnight) on the site, assuming there'll be downtime on the site?
    Kind regards, Ryk

  7. Pioneer Valley Web Design
    Member
    Posted 2 years ago #

    Yes, all files except wp-content folder which includes theme and plugins and check wp-config.php and .htaccess or web.config if using IIS.

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