I have a Genesis based theme running for my web site, http://www.rockhousehaven.info. I am trying to add some social sharing links. I have tried several plugins and am having the same problem with each. The theme I have was custom developed and was NOT purchased from the Genesis web site.
When I insert the shortcode (ie, [sociable /]) or similar, all that shows up in the content is the raw shortcode itself, not the content I'm expecting. Is there some code missing from the template we created? I didn't program it, but hired someone to do so. I haven't been able to reach the guy since Friday so thought I'd try here in the interim.