WordPress.org

Ready to get started?Download WordPress

Forums

WordPress-to-lead for Salesforce CRM
Shortcode not displaying form (4 posts)

  1. sara.dalzell
    Member
    Posted 1 year ago #

    I believe I have followed all the instructions accordingly and have put the shortcode:

    [salesforce form="1"]

    onto my page. However, no form is being displayed.

    I have checked everything I can think of and am at a loss as to why the form isn't display.

    I'd appreciate your help.

    Thanks

    Sara

    http://wordpress.org/extend/plugins/salesforce-wordpress-to-lead/

  2. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    Can I get a link to the page?

    What is displaying on the page where you entered the short code?

    What theme are you using?

    Do you have a form with the ID of 1?

    If you switch to a default theme (one that came with WordPress) and enter just that shortcode on an otherwise empty page, does it work?

  3. sara.dalzell
    Member
    Posted 1 year ago #

    Thanks for coming back to me.

    The website is still on the testing environment but I will link if not sorted when we go live next week.

    This is the link to the theme and I do have a form with an ID of 1

    http://themeforest.net/item/udesign-wordpress-theme/253220

    The shortcode is doing something to the page as I loose all the sidebars and footer information that is part of the page set up.

    We also have a live site (which this site is replacing) which has an integrated Salesforce form - would this be the problem, that 1 Salesforce account can't link to 2 websites at once?

    Thanks

    Sara

  4. Nick Ciske
    Member
    Plugin Author

    Posted 1 year ago #

    The shortcode is doing something to the page as I loose all the sidebars and footer information that is part of the page set up.

    Try switching to a default theme (2011 or 2012), if that fixes it, the issue is with the theme, which I can’t help you with.

    If it breaks in the default theme... let me know,

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.