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[resolved] shortcode does not work only the code line is visible (24 posts)

  1. cafargo
    Member
    Posted 1 year ago #

    I pasted a shortcode line in a page. After updating and viewing the page, only the shortcode line is visible in the said page and not the expected result, which should be a slideshow (a la youtube window). This is the example of the shortcode line: [houzz=http://www.houzz.com/pro/viridis/espaces-viridis w=300]
    I manage another wordpress web and shortcodes work without any problems in that case; curiously, both webs have identical versions of wordpress installed with the same photocrati theme. I've tried a WP forum suggestion of deactivating my plugins, clearing the cache and trying to make it work that way, but no dice. is there something obvious I've overlooked? Kind of a newby here, so I'm at a loss with this one.

    Any suggestions, help or insights would be appreciated.
    Many thanks
    P.

  2. alchymyth
    Forum Moderator
    Posted 1 year ago #

    as the theme (photocrati) you are working with seems to be a commercial theme please contact the seller for support.

  3. cafargo
    Member
    Posted 1 year ago #

    Thank you for your suggestion.

  4. justingreerbbi
    Member
    Posted 1 year ago #

    You could go to support or you can look into filter the content of a the post.

    This problem happens for two reasons.

    - Older WordPress version
    - Content not being filtered in the theme

  5. cafargo
    Member
    Posted 1 year ago #

    Hi

    Well, I'm running the most recent versions of both WP (and P.crati). So, the suggestion about the issue being a P.crati one seems to make more sense. The unfortunate thing though is that the new P.crati members site doesn't seem to a have a discussion forum and a search on issues relating to 'shortcode' only produces one unrelated item. Not a very helpful situation on their end.
    I'm sorry, but what do you mean by 'the content [is] not being filtered in the theme'?

    Again, many thanks.
    P.

  6. cafargo
    Member
    Posted 1 year ago #

    Newsflash: Photocrati support says the issue is not on their end? So, I'm flummoxed to say the least.

  7. esmi
    Forum Moderator
    Posted 1 year ago #

    Have you tried:

    - deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s).

    - switching to the Twenty Eleven theme to rule out any theme-specific problems.

    - resetting the plugins folder by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause problems.

  8. cafargo
    Member
    Posted 1 year ago #

    Although I've tried the plugins deact solution, it didn't work. I'll look into the other workarounds you suggest.
    Many thanks.
    P.

  9. alchymyth
    Forum Moderator
    Posted 1 year ago #

    what happens if you switch to the default theme Twenty Eleven?

    btw, where did you download the code to create the [houzz] shortcode?

  10. cafargo
    Member
    Posted 1 year ago #

    Hello folks.

    Ok, I tried Esmi's solution involving renaming the Plugins folder. So, in essence, all the plugins were toast at that point. But the result was also negative.
    The Support chap at P.crati also recommended deactivating the plugins, but to do a test with the Contact Form 7 shortcode which worked! When I re-pasted my problematic shortcode (printed above), it didn't work.
    I then re-activated all my plugins with the net result of the Contact Form 7 shortcode working.
    So, I agree with the person who suggested that it may be a corruption in the generated shortcode I'm trying to use.

    Again, many thanks for all your help. This is a humbling experience.
    PD Cafargo

  11. esmi
    Forum Moderator
    Posted 1 year ago #

    Where is this shortcode coming from?

  12. cafargo
    Member
    Posted 1 year ago #

    Esmi, here it is: http://www.houzz.com/goodies

    I might add that the 'goodies' page is associated with every members' account, so the slideshow image files, for example, will be associated with the account member's content. I don't know what you'll see on that page? Pls let me know.

    Thanks!
    P.

  13. esmi
    Forum Moderator
    Posted 1 year ago #

    So are you currently running a wordpress.com site?

  14. cafargo
    Member
    Posted 1 year ago #

    I signed out of my account and browsed to the page I posted, and you can still pick any of the default image embedders (if one could actually use this term) to generate an example shortcode.
    P.

  15. cafargo
    Member
    Posted 1 year ago #

    WP 3.4.2 installed with a Photocrati theme hosted on Godaddy.

  16. esmi
    Forum Moderator
    Posted 1 year ago #

    Aha! Now the page you linked to on houzz.com specifically references wordpress.com sites - not self-hosted WordPress sites. I'd imagine that you'd need a plugin to achieve the same thing on a self-hosted site and I can't see any signs of a plugin on the houzz.com site.

  17. cafargo
    Member
    Posted 1 year ago #

    I feel like a dunce Esmi! What a pile of <expletive>. Well, you win a hundreds pounds of spaghetti for figuring this one out! So, in other words, their shortcode generator 'compiles' (for lack of a better term) only for non-self hosted WordPress sites. So, I guess I'm toast for now.

    Again, many many thanks for all your time and effort.
    Cheers,
    PD Cafargo

  18. esmi
    Forum Moderator
    Posted 1 year ago #

    Glad I could help - although I'm sorry we didn't have a better solution for you. Perhaps you could contact houzz.com and ask them if they have any plans to extend their service to self-hosted WordPress sites via a plugin.

  19. cafargo
    Member
    Posted 1 year ago #

    That's exactly what I'm doing now. It kind of limits their clients' (i.e. a guy like me) potential to promote their work? Seems ridiculous to me? But, anyway, at least I learned something valuable today.

    all the best Esmi and friends.

  20. cafargo
    Member
    Posted 1 year ago #

    I was wondering. Since the generators of the non-hosting WP shortcode also offer an html code version, can I use this plugin to convert the html code to shortcode?

    Plugin name: Insert Html Snippet

    Merci,
    P.

  21. esmi
    Forum Moderator
    Posted 1 year ago #

    I've not used that plugin myself but it does look promising. It's certainly worth a try.

  22. cafargo
    Member
    Posted 1 year ago #

    By George, it worked!

    Esmi, the Insert Html Snippet plugin successfully converted the html code 'snippet', and the rest as they say is history.

    This one can be solved as a worlaround.

    Un gros merci à tous!
    P.

    PS: I worked 10 years an escalation techy for Softimage Inc (3d & XSI products for FX, film and games). And, I really appreciate and recognize your prompt assistance, interest and passion!

  23. cafargo
    Member
    Posted 1 year ago #

    Je ferme le cas.

  24. esmi
    Forum Moderator
    Posted 1 year ago #

    Cool! Glad we could help :-)

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