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[resolved] Shopping cart problem (8 posts)

  1. llembree@hotmail.com
    Member
    Posted 7 months ago #

    I just recently upgraded to wp commerce 3.8.13 and am having a problem. Once an item is put in the cart, it goes to that item, and doesn't show in the cart. If you hit the "shop" tab again, then the item shows in the cart. I am not that techie and could use some help figuring this out. My website is evvmsboosters.com.

    http://wordpress.org/plugins/wp-e-commerce/

  2. Mihai
    Member
    Plugin Author

    Posted 7 months ago #

    Hello,
    From what i can see on your store you have a theme issue. I noticed your site is loading an older version of jQuery - jquery-2.0.3.min.js

    Your theme is the cause. Make sure your theme is up to date according to WordPress standards, that means including the recommended if not latest versions of javascript libraries like jquery.

    You can change to the default 2010 theme from wordpress (Flush theme cache after change) to be sure its your theme.

    Regards
    Mihai

  3. akiyo
    Member
    Posted 7 months ago #

    Hello!

    I'm having similar problems and I'm definitely not tech savvy. Misulicus, would you be able to tell me if my shopping cart issue is caused by the same reason? My website is http://mydeardarling.com/shop/

    Thank you in advance!
    Akiyo

  4. Mihai
    Member
    Plugin Author

    Posted 7 months ago #

    @Akiyo your store seems to work correctly when adding a product to the cart from the product page

  5. alfredo49
    Member
    Posted 7 months ago #

    same problem!

  6. alfredo49
    Member
    Posted 7 months ago #

  7. akiyo
    Member
    Posted 7 months ago #

    Thank you, Mihai for checking into it! I think the problem happens sometimes after people fill out the form and click "purchase" and it clears the form so they need to fill it out again. I also have a couple other problems during checkout like shipping to international and processing into the PayPal site. Not sure if I should start a new topic or keep asking questions here.

    Thank you!
    Akiyo

  8. Mihai
    Member
    Plugin Author

    Posted 7 months ago #

    best to open a new topic and wait for replies.
    IF you need urgent help you can open a Premium Support topic on getshopped.org

    Regards
    Mihai

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