I have looked at the existing support and can't find any topics that actually solve this problem apart from purchasing the full plugin, which in my opinion is not a fix.
I have a 4 level table rate setup.
The only level that applies shipping is the 19.00 level. Once the price in the cart hits 19.00 shipping is added as it should be. Everything below that there is no shipping applied.
I need this fixed. I assumed shipping was working since all of our orders were above $20 to begin with, but lately we put up a limited edition product (around 500) for $10 and none of the orders were charged shipping. We now have to contact everyone or suck up and pay the shipping charges ourselves.
Also, no they are not digital products. I viewed the video on store setup and did as it said as well.