WordPress › Support » Shipping cost

bodiltj
Member
Posted 2 months ago #

I think maybe there is a bug in the shipping cost. Flat rate. I cannot longer have a standard shipping cost. Then woocommerce ask the costumer to fill in details. I need to have a sub-cost, exemple shipping class A or B, or I need a standardcost or something added. Why this? Will that be fixed? Everything work great until update.

http://wordpress.org/extend/plugins/woocommerce/
holley2583
Member
Posted 2 months ago #

I too lost ALL my shipping options, not just First Class, but also Flat Rate and Free Shipping as well. Nobody can buy anything because the shipping feature is completely broken. Using Woo with Child's Agency Theme. I've opened a ticket but have no solutions yet...i'm losing money everyday...this is awful. Thinking of switching to a completely different ecommerce. EVen on the pages i've fixed, the purple warnings are still at the top of every page. Too large of an update for far too many themes at once. I just want my shipping options back...anybody have any ideas?

https://vapelation.com/checkout/
Flangewood
Member
Posted 2 months ago #

I have the same problem with the update to 2.0.3, shipping rates I set in the old version appears on the interface but aren't showed on the website. There's an additional problem: I put the right settings to allow people to use paypal but Woocommerce doesn't recognize them. Please help, the website worked perfectly before the update.
Flangewood
Member
Posted 2 months ago #

p.s. I'm using Mystyle theme
salsatrips
Member
Posted 2 months ago #

Same issue here - All shipping options are unavailable after the update:

http://www.salsa-trips.com/shop/fsf-fp-option

Backend looks like before. 3 shipping options are saved. Theme: Canvas
kathieal
Member
Posted 2 months ago #

My shipping costs are gone on safari and firefox. It works on chrome only.
kathieal
Member
Posted 2 months ago #

My temporary fix was to "Enable the shipping calculator on the cart page" .
Flangewood
Member
Posted 2 months ago #

It seems like we have solved the problem: in the flat rate option you need to place a minimum cost per order. We put our first option as the default one in the field "method name" (I'm translating from italian so I don't know if it's written exactly in that way) and the price in the field "cost per order". At last I deleted the first option in the field "shipping options" and now it works as before the update. Hope it will help.
salsatrips
Member
Posted 2 months ago #

Sorry, but this doesn't help.

a) deactivating the cost per order, deactivates the shipping method completely. Hence it is not possible to calculate a percentage or minimum amount etc. like it has been before the update.

b) putting any amount as cost per order, will pick exactly this amount instead to calculate the percentage or minimum amount etc.
holley2583
Member
Posted 2 months ago #

Fixed it. I have three shipping options that I use with my USPS extension. USPS/Flat Rate/Free Shipping. Under flat rate at the bottom of the page, there is a set-up where you can override all other settings by adding FirstClass/4.00/yes, Priority Shipping/5.35/yes, etc. This does not work anymore. You have to go into each page separately and set them up individually. Go to USPS and set up First class and set the amount and minimum amount. then go to Flat rate, Priority shipping, set the amount and minimum amount, then go the Free shipping and put a minimum. I put $75 because i offer free shipping with orders over $75. Then the options show up in the cart. Now I have to figure out how to fix USAepay, my gateway is broken now too.
salsatrips
Member
Posted 2 months ago #

Sorry, I can't see this on your page. The shipping is always 5.35 USD. There is neither any choice available nor is it calculated. It just picks the value from the settings, like I described.

I think that's a bug and hope that somebody will soon help to fix it. THX
holley2583
Member
Posted 2 months ago #

I only offer three options...they are not calculated even though i had to turn on calculating shipping costs. There are two flat rate choices, and free shipping if over $75 purchase or coupon code. That's all i need, but as far as calculating from your products, i guess it's not fixed.
bodiltj
Member
Posted 2 months ago #

Is there some hope that woocoomerse will fix tis?
salsatrips
Member
Posted 2 months ago #

I'm afraid, at least not short-time.

So in case anybody has an idea, how to solve this, please post it here. The premium support of WooThemes also doesn't answer and there is no useful information in their documentation or forum.
sirchunk
Member
Posted 2 months ago #

Not sure if this helps,

I had a problem with a new install where I couldn't get the delivery options to show and just displayed "Sorry, it seems that there are no available shipping methods for your state. Please contact us if you require assistance or wish to make alternate arrangements."

For some reason when I created a new shipping class under products and added it to the costs within the flat rate options, then deleted the shipping class under products it works.

The only problem I have now is I can't remove the cost option under the flat rate shipping options.

Ah well, just happy that people can order now.
nigeltp
Member
Posted 2 months ago #

[Fixed!]

They've changed the behaviour. It is now necessary to add in a sum for Cost Per Order. You can make it what you like (I added in 0.50) and then deduct that amount from the Flat Rate Shipping Options you've set up in the Additional Rates box and it should all work.

So for example:

You want
Europe Shipping to be 5.50 and
Courier to be 10.00

You set up:

Cost Per Order: 0.50

and add the following to the Additional Rates box:

Flat Rate Shipping Options:

Europe | 5.00 | order
Courier | 9.50 | order

Once you've done this, the shipping rates magically appear in the Cart and Checkout as they used to.

They clearly need to document this asap.
fostonda
Member
Posted 2 months ago #

I got it to work for flat rate and international shipping for 2.0.3. After the upgrade to 2.0.4 international shipping (when at checkout) isn't recognised nor does it offer the use of shipping classes in the settings.

Anyone know what has happened?
salsatrips
Member
Posted 1 month ago #

Sorry guys, but neither updating nor any other recommendations help. There is the following bug with the shipping costs (Flat Rate):

a) leaving the "cost per order" empty, DEACTIVATES the shipping method, even that the flag is set to ENABLE. That is obviously a bug.

b) any amount as "cost per order" enables the shipping method, but also sets the shipping cost total. This means, the additional costs (e. g. 3% handling fee) will not be considered at all. That is another bug.

c) adding any amount as "Cost" at additional costs, deliveres a completely wrong result (see below):

99 price for product, including 7% VAT
1 Cost per order (non taxable)
1 Cost at Additional Costs
3% as Handling fee at Additional Costs

delivers a flat rate of 4,78.
My expectation is to get 99x 3% = 2.97

http://www.salsa-trips.com/shop/fsf-fp