Something wrong with this line:
$tags = apply_filters( 'jetpack_open_graph_tags', $tags, compact( 'image_width', 'image_height' ) );
on functions.opengraph.php
Does this make sense?
Always me: something wrong in functions.twitter-cards.php and
if ( class_exists( 'Jetpack_Media_Summary' ) ) { and below… please help 🙂
Hi Manuel,
Can you give me your site’s URL, please? What version of WordPress and Jetpack are you using? We have had sporadic reports of the [audio] shortcode (which is no longer in Jetpack and is now part of Core) causing 500-level errors on some sites, but we have yet to determine the cause, nor can we independandly reproduce it, which makes this a difficult issue to crack. Can you also let me know what hosting company you are with? Thanks!
Meanwhile, you can try the following: instead of using the [audio] shortcode, you can place the link to your audio file on a single line by itself, as detailed here:
http://codex.wordpress.org/Audio_Shortcode
But obviously, it’d be better if we could solve the problem the issue at hand so that you don’t have to replace any shortcodes you are already using, so any information you can provide will be of help!
Hi Richard and thank you for getting back to me. At the moment I’m working on a theme, so it is under maintenance and I can’t provide the URL, many apologies.
However WordPress and Jetpack are both updated to the latest versions. As I said I also used Twenty-Fourteen and disabled all the other plugins to better check.
My hosting company is KnownHost. Do you think it has a role in the problem? Unfortunately, since the theme will be distributed (I think I’ll release a free version and a premium one), the only way to use the URL instead of the shortcode for the users, without replying to their support tickets each time the problem happens, is to filter the content somehow I’m afraid… but I already tried that and the problem still persists. Maybe I have to try a different approach then this: http://pastebin.com/raw.php?i=7ZkyB5g8 don’t know.
At the moment as workaround I’ve used that: http://pastebin.com/raw.php?i=Y0sUDANg but it simply remove some functions, so I’d prefer to fix it somehow instead.
Thank you. Manuel 🙂
Your workaround looks ok to me, but as I said, we’ve only seen a few reports of this, and we are actively digging into it to solve it. I have a couple of ideas that I’m going to try today, so I’ll get back to you.
Thank you Richard, very kind of you 🙂
Hi Manuel,
Just to circle back to this, this should have been permanently fixed here:
https://github.com/Automattic/jetpack/pull/257
So marking this thread as resolved. Thanks!
