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SexyBookmarks have disappeared! (23 posts)

  1. MrXStitch
    Member
    Posted 2 years ago #

    All the evidence suggests they should be there, and the Like buttons at the top of my posts remain, but the little pop up list of other icons to share has evaporated.
    I can only presume it's an effect of the upgrade to WordPress 3.3 as I've turned off my other plugins but the icons are still not there.
    Any ideas?

  2. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    Could you direct me to your blog, so that I can review the issue described? SexyBookmarks is compatible with WP 3.3 (I'm running it), which means the problem you are encountering is rooted elsewhere.

  3. gsi-aholtzmann
    Member
    Posted 2 years ago #

    We have, if not the same, a similar issue on http://lacigreen.tv/. The optimized sprite.png (http://lacigreen.tv/wp-content/uploads/shareaholic/spritegen/sprite.png) seems to be generating blank space for icons whether they are enabled or not. We are lucky in that Tumblr is the only icon affected out of the batch we use at the moment but I suspect it cropped up when we upgraded the site to v3.3.1 from v3.2.1.

  4. MrXStitch
    Member
    Posted 2 years ago #

    Hi C,
    Thanks in advance for your help.
    My site is http://www.mrxstitch.com
    I look forward to hearing further from you.

    Best wishes,
    Mr X

  5. gsi-aholtzmann
    Member
    Posted 2 years ago #

    Version 4.6.0.5 does not seem to be any better for this issue.

  6. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    Mr X,

    I went to your site and cannot locate the plugin. Did you deactivate it?

  7. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    gsi,

    The sprite file linked shows your current options (dynamically) in the positions they occupy on the main sheet.

    Looking at your site, I do not see any missing buttons in the menu appearing beneath your posts. Has the problem been resolved?

  8. gsi-aholtzmann
    Member
    Posted 2 years ago #

    C Reign,

    The sprite I linked has a number of options that we are not using, and is missing Tumblr completely which we are using (Facebook, Twitter, Stumbleupon, Reddit, & Tumblr are currently selected.) If you mouse over the line, past Reddit - you will find the link for Tumblr, but no graphic.

    This problem still exists for our install. If I break the SpriteGen folder (remove write permissions), the plugin falls back to using the original graphic. The sprite I linked should only have the five icons I listed above and that is not what it is actually generating.

  9. MrXStitch
    Member
    Posted 2 years ago #

    Hi C Reign,
    It's activated now, but the buttons at the bottom are still missing. Thanks for your continued investigation. :)

  10. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    MrXStitch,

    Could you please enter your Shareaholic options page and navigate to the section called Compatibility Settings? Try enabling jQuery Compatibility Fix and Load scripts in Footer; let me know if this corrects the problem.

  11. MrXStitch
    Member
    Posted 2 years ago #

    I had a go at both of those things, but to no avail. :/

  12. MrXStitch
    Member
    Posted 2 years ago #

    Is there merit in me uninstalling and reinstalling the plugin, in the classic "turning it off and on" sense..?

  13. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    MrXStitch,

    It wouldn't hurt, and if you have any caching plugins, please clear their cache. Afterward, if the problem persists, we can check for conflicts, and then move on to inserting manually, but one step at a time. :)

  14. MrXStitch
    Member
    Posted 2 years ago #

    I've reloaded the files, but nothing has changed. Similarly, I disabled all the other plugins, but it still didn't work.

    Could it be a conflict with the Thesis theme?

  15. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    If the problem couldn't be isolated to a plugin conflict, it is possible that there may be a theme compatibility issue. A quick way to check this is by briefly reverting to the default WP theme (Twenty Eleven) to see if the issue resolves upon the change.

  16. chasman
    Member
    Posted 2 years ago #

    I seem to have a variant of this problem at sixwordideas.com. The bookmarks are all fine on the site but it in the Dashboard doesn't show up under Installed Plugins so I can't change any Settings... or Uninstall or Deactivate the plugin!

    I have changed to the default theme just in case there is some sort of bizarre interaction with the Dashboard there but it hasn't helped.

  17. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    chasman,

    What you have described is very odd. Do you see 'Shareaholic' listed on your plugin page or in the left-hand menu?

  18. finman
    Member
    Posted 2 years ago #

    I cannot find the sexybookmarks wordpress plugin.

    From page http://www.shareaholic.com/publishers/get_share_button

    I click on "If you're using WordPress, you can install the Shareaholic WordPress plugin"

    I then recieve this message:

    Whoops!We couldn't find that plugin. Maybe you were looking for one of these?

    Can you please provide instruction on how to find and install plugin.

    Thanks

  19. chasman
    Member
    Posted 2 years ago #

    Found it... I hadn't realised about the name change from SexyBookmarks to Shareaholic... Doh! Thanks for the help.

  20. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    @finman: Could you please visit http://support.shareaholic.com for help with this issue? Thank you.

  21. hakaner
    Member
    Posted 2 years ago #

    I can't find to plugin. Shareaholic or Sexybookmarks are not listing on plugins page.

  22. drzarin
    Member
    Posted 2 years ago #

    I am trying to install the sexybookmarks plugin and am unable to find it when I search on wordpress? Where will I find it?

  23. Celeste - Shareaholic
    Member
    Posted 2 years ago #

    Looking for the plugin? Check out http://www.shareaholic.com

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