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Server not found- lost access to my site (11 posts)

  1. jimmyrhoffa
    Member
    Posted 3 years ago #

    I used WordPress for the first time ever today. Was actually easier than I thought. Was updating a webpage for a charity I became involved with.

    Unfortunately, a few hours after I updated it, I could not access the page or the admin login page. I tried Firefox, IE, and Chrome. I then tried my other computer and called my Mom to check on her computer and they didn't work either. However, it did work on the computer of another person involved with my charity. The strangest thing is that it's accessible on my Iphone using 3G, but not accessible on my Iphone using my home's wifi.

    Any ideas on what I need to do to regain access?

  2. Emil Uzelac
    Theme Review Admin
    Posted 3 years ago #

    Can you post the link?

  3. jimmyrhoffa
    Member
    Posted 3 years ago #

  4. Emil Uzelac
    Theme Review Admin
    Posted 3 years ago #

    I can see your site just fine:
    http://postimage.org/image/1b0int9fo/

    Is your mom with the same internet provider? maybe they're blocking your site for some reason. Just tried WiFi as well and no problems, site is visible.

    Clean your temp files, cookies, close the browser and try once again, I am sure that it will work.

  5. jimmyrhoffa
    Member
    Posted 3 years ago #

    That's the site. It also has the update I made (facebook link on the bottom of the page.

    I did do some googling before posting this and it suggested clearing the cache so I had already done that. Went ahead and cleared everything except passwords at your suggestion, unfortunately that didn't work either.

    I do have the same internet provider as my mom. However, its ATT, so I don't know why it works on my 3G ATT Iphone, but not on my Iphone when using wifi.

    Any other ideas?

  6. Emil Uzelac
    Theme Review Admin
    Posted 3 years ago #

    It seems AT&T issue somehow. I am on Comcast via cable and WiFi too and your site works via both connections. Same thing via T-Mobile WiFi as well as 3G network.

    Just now I made some public tests to your domain name:

    http://network-tools.com/default.asp?prog=ping&host=parkinsonsgroup.org
    and
    http://network-tools.com/default.asp?prog=httphead&host=parkinsonsgroup.org

    In both cases your site is online and working.

    Cheers,
    Emil

  7. jimmyrhoffa
    Member
    Posted 3 years ago #

    Put in a repair ticket with ATT. However, I'm still confused as to why they would have started blocking that site sometime this afternoon after I made the revisions. Is there something I could have done that caused it to happen? Here are the changes I made:

    added a pdf file
    added a facebook widget

    Thanks for your help with this.

  8. Emil Uzelac
    Theme Review Admin
    Posted 3 years ago #

    No problem, well I am not sure, maybe it's not just your site, could be something else. IP address perhaps.

    Good Luck,
    Emil

  9. jimmyrhoffa
    Member
    Posted 3 years ago #

    Well, it's working this morning. I don't know what the issue was.

  10. PaloPerez
    Member
    Posted 3 years ago #

    similar thing happened to me after importing a bunch of posts, tech guys said some server rule blocked my IP, rule removed problem solved!

  11. Emil Uzelac
    Theme Review Admin
    Posted 3 years ago #

    Glad to hear that.

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