Moderator
t-p
(@t-p)
It seems my site is suddenly incorrectly configured.
Is this your own server?
If non, you may also want to contact your hosting provider and discuss the issue with them.
Thread Starter
lahoti
(@lahoti)
I am talking to them but they seem to be clueless
Thread Starter
lahoti
(@lahoti)
I just message here to know the possible option I can check (I have not made any changes myself)
Moderator
t-p
(@t-p)
Error 500 ISE is very generic and can be caused by numerous underlying issues. Your first step should be checking your site’s error logs for a more specific error message. If you need help locating them, ask your hosting provider to help you with that.
– check with your host if the domain name is configured properly to point to public_html folder
– It may indicate .htaccess issue. Regenerate .htaccess, and be sure the encoding in your text editor is Unicode No BOM
– It may also indicate a problem with the configuration on the server. Usually your hosting company tech support can help.
– it could be problem with the plugins, try resetting the plugins folder by FTP or phpMyAdmin.
– it could be a problem with the theme. Momentarily, try switching to the default twentyeleven theme via FTP by renaming your current theme to rule out any theme specific issue.
– if these steps don’t help, download WordPress again and replace your copies of everything EXCEPT the wp-config.php file and the /wp-content/ directory with fresh copies. This should replace your core files without changing your content and settings in wp-config.php file and the /wp-content/ directory.
Thread Starter
lahoti
(@lahoti)
Just a few comment
– as I have not made any changes, does changing wordpress core/ pluginss etc resolve stuff given as everything was working
– I also checked erro_log and got this error: does it make sense to you
(include_path=’.:/usr/lib64/php:/usr/lib/php:/usr/share/pear’) in /home1/khojiyec/public_html/iprime/wp-content/plugins/newsletter/plugin.php on line 1071
is it some configuration issue from hostmonster side?
Moderator
t-p
(@t-p)
Have you attempted resetting the plugin folder? S Instructions can be found in the codex link I included in my previous reply
Thread Starter
lahoti
(@lahoti)
I am just postulating – they disabled my outgoing email by something and hence mailpress and hence this site has stopped working — is it possible?
Thread Starter
lahoti
(@lahoti)
Seems it is some plugin. Just dont undrestand how the hell all of a sudden it happened?
Moderator
t-p
(@t-p)
Seems it is some plugin.
To find the problematic plugin(s), try deactivating individually (one-by-one), and than re-activate them individually (one-by-one). If you can’t get into your admin dashboard, try deactivating via FTP or SFTP or whatever file management application your host provides.
Thread Starter
lahoti
(@lahoti)
no i have found which one it is i was asking why all of a sudden?
The errors says: plugins/newsletter/ – that’s likely the problematic plugin.
EDIT – just happens sometimes…
Moderator
t-p
(@t-p)
i have found which one
Glad to know that.
why all of a sudden?
The problematic plugin might have interfered either with other plugn(s), and/or your theme.
What was the bad plugin?
What theme are using?
See if there is an update available. It may not solve the problem, but you may try updating them.
Thread Starter
lahoti
(@lahoti)
– I re-enabled the required plugins leaving out mailpress & newletter – hoping those were the problems.
My gut feeling is that my outbound email was stopped by hostmonster (received intimated 2.5 hrs before & when checked next site was not working) and it somehow interfered with teh mailing plugins
My theme is Pytheas but highly modified so cant update it (i am a dirty coder)
Moderator
t-p
(@t-p)
My theme is Pytheas but highly modified so cant update it
For this reason, child themes are the recommended way of making modifications to a theme.
This way you can make that child theme, modify the styling and layout of a parent theme to any extent without editing the files of the parent theme itself. That way, when the parent theme is updated, your modifications are preserved.
By the way, I could not locate your “Pytheas” theme in the free WP theme directory. Is it a premium theme?
Thread Starter
lahoti
(@lahoti)
nopes its free. wpexplorer Pytheas (didn’t download from repository)
