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[resolved] Sender Email not in Reply (7 posts)

  1. dustyhawk
    Member
    Posted 1 year ago #

    whenever a customer uses the form the reply-to section which i get is not the customer's email but the email which is use for the form

    i have check Custom E-mail From (optional) and Custom Reply To (optional).

    both are empty. I have use this form on another website and it works correctly, whereby when i click reply from my email.. it will reply to the senders email.

    also both websites is running on WP3.6

    http://wordpress.org/plugins/si-contact-form/

  2. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    I need a URL to your form to properly help you

  3. losereit
    Member
    Posted 1 year ago #

    I have the same inquiry...below is the sample

    ---------- Forwarded message ----------
    From: Ann Ciniglio <admin@ssmba.ca>
    Date: Mon, Aug 5, 2013 at 11:43 PM
    Subject: SSMBA Web Contact: Umpires
    To: admin@ssmba.ca
    To: Webmaster

    From:
    First Name: Ann
    Last Name: Ciniglio
    cinigxxx@gmail.com

    Phone:
    905-xxx-xxxx

    Our main url is ssmba.ca and the catch all email is admin@ssmba.ca

    So, when I respond to this person (via gmail or outlook) it doesn't respond to her email...it responds to our catch all email > admin@ssmba.ca

    Here is our contact page url http://ssmba.ca/about-us/info-contact/

  4. esmi
    Forum Moderator
    Posted 1 year ago #

    @losereit: As per the Forum Welcome, please post your own topic. Posting in an existing topic prevents us from being able to track issues by topic. Added to which, your problem - despite any similarity in symptoms - is likely to be completely different.

  5. dustyhawk
    Member
    Posted 1 year ago #

    @mike

    sorry for the late reply, office was shifting to a new location.

    could i get your mail or something as the wp site i'm using is under maintenance mode until my superiors ask me to officially launch it

  6. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

  7. dustyhawk
    Member
    Posted 1 year ago #

    -resolved on its own

    unsure what happen.

    i blame dogaddy for this

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