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Business Directory Plugin
[resolved] Send Message to listing owner not working (6 posts)

  1. lbyleveld
    Member
    Posted 1 year ago #

    Hi - I cannot get any emails to send using the send message to listing owner to work - do you have any things I should try? My site is http://www.kidsgalaxy.com.au and everything else works including the automatic emails when you submit a listing? - thanks

    http://wordpress.org/extend/plugins/business-directory-plugin/

  2. businessdirectoryplugin
    Member
    Plugin Author

    Posted 1 year ago #

    Not sure off hand--I would suggest trying the steps outlined here in our sister plugin's FAQ: http://www.awpcp.com/forum/viewtopic.php?f=3&t=962

    The email usage is similar in BD to AWPCP, so the same remedies may apply. That plugin suggested in there will help tell if the problem is internal or external.

  3. lbyleveld
    Member
    Posted 1 year ago #

    Hi - I am using the email log plugin and it doesnt register any emails as sending at all so it must be internal - are you able to have a look? and I have checked all of the possible server blocking issues and there are none - HELP...

  4. businessdirectoryplugin
    Member
    Plugin Author

    Posted 1 year ago #

    Hi lbyleveld,

    OK, so that's another data point. I need to know specifically which emails you tried to send. I would suggest a broad range:

    - General post comment
    - BD post reply
    - Message to admin using a contact form
    - Creating a new listing (admin notification)

    The email plugin should register all of these, so getting some info about other use cases would help.

  5. lbyleveld
    Member
    Posted 1 year ago #

    Hi - I know that the creating a new listing is working and the message to admin using a contact form works but in fact the email plugin does not register any of those - I just tested again and the emails for those work but the email log is empty still..

    I am lost - any chance you can login and have a look? I would be happy to send login details privately
    thanks
    Lauren

  6. businessdirectoryplugin
    Member
    Plugin Author

    Posted 1 year ago #

    Contact me via the contact form: http://businessdirectoryplugin.com/contact and include a link to this thread, please. We'll take a look as soon as we can (we're in the middle of 3.0 release activities at the moment, so we'll try to fit it in as quickly as we can...)

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