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[resolved] Secret Key Causes a 500 error (11 posts)

  1. josh_fester
    Member
    Posted 5 years ago #

    I installed wordpress on my site (comutersponge.com) and everything was working fine. Then I used the wordpress secret key generator, and put the keys in the wp-config.php. Everything seemed to be working fine. But when I tried to register a test user, I would get a 500 internal server error after hitting the register button. After countless hours I discovered that if I delete the keys from the config file, registration works just fine. What should I do?

  2. MichaelH
    Member
    Posted 5 years ago #

    Who is your host?

    Did they make any changes/upgrades recently?

    Is there anything in your logs (ask your host if you don't have access to the logs).

  3. josh_fester
    Member
    Posted 5 years ago #

    My host is GoDaddy. I'm not aware of any recent changes. I can access my database through phpMyAdmin, but I'm not sure where the logs would be. Where would I go for that? I would much rather not involve GoDaddy support, they haven't been much help. thanks

  4. MichaelH
    Member
    Posted 5 years ago #

    If you don't know where the logs are, Godaddy will have to help you unless someone pipes in with that knowledge.

    Check your web-root folder for error_logs or logs folders.

  5. josh_fester
    Member
    Posted 5 years ago #

    Alright I found the logs file, what am I looking for in it? I'm not sure what most of it means

  6. MichaelH
    Member
    Posted 5 years ago #

    Errors resulting from visiting your blog, with date and time that is approximate to visiting your blog.

    May need to post a few lines of errors for us to see.

  7. josh_fester
    Member
    Posted 5 years ago #

    I don't see any errors in the log. It doesn't even show what I've done in the last couple hours. I've redownloaded it to see if its been updated but it hasn't. I called GoDaddy support and they claim that there aren't any log files. I wish I could talk to someone there that knows what they are doing. Is there anything else I could to do help you figure this out?

  8. josh_fester
    Member
    Posted 5 years ago #

    Oh I will also note that after installing WordPress on my site, I imported my blog from wordpress.com. Does that change anything?

  9. josh_fester
    Member
    Posted 5 years ago #

    Ok so I did some testing and the registration works fine if I just leave the "NONCE_KEY" blank. Would it be unsafe to just leave it like this?

  10. MichaelH
    Member
    Posted 5 years ago #

    If the choice is a working blog then it's not that big of a deal.

  11. josh_fester
    Member
    Posted 5 years ago #

    thank you for your help!

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