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Searching the WP forums (12 posts)

  1. Beel
    Member
    Posted 9 years ago #

    I see someone else noticed the spate of posters too lazy to do even a cursory search these past few days - I have cut down on my posting as a result.

  2. moshu
    Member
    Posted 9 years ago #

    Yep, sometimes it's getting even worse: when I am doing a search for them and post the link in reply... they are complaining "this is not helpful". Hmmm!

  3. NuclearMoose
    Member
    Posted 9 years ago #

    I hear you guys. This is a support forum, not a "we do it all for you forum."
    "Give a man a fish, and you feed him for a day. Teach a man to fish, and you feed him for life." so said someone much wiser than I.

  4. Mark (podz)
    Support Maven
    Posted 9 years ago #

    Good post NM ... I'd got to the point where I couldn't say that in a nice manner :)

  5. NuclearMoose
    Member
    Posted 9 years ago #

    Bump.

  6. Anonymous
    Unregistered
    Posted 9 years ago #

    if people should be using google and not the search box in the sidebar, what is the point in even having a local search? it is confusing for people. i suggest you replace it with a google search box and put these instructions alongside it.
    sometimes when users are not behaving as you want them to it is not because they are wrong and stupid, it is the fault of your design.

  7. Mark (podz)
    Support Maven
    Posted 9 years ago #

    Anon - there was a glut of "Help I'm being spammed" posts. It was quite obvious that some posters had not searched.
    Other posts also very very clearly showed that people had not searched.
    The search function here works, and it now has a Google link at the bottom of it to help even more, but people just were not using it.
    What people need to remember is that if they don't search, their problem persists for longer - it is their interest to try a search. Sure it gets boring fast when the same issue has to be answered again and again - "Headers already sent" for instance - but most of us here will do that.
    There are now around 100,000 posts in the forum - the answers are very probably out there.
    Oh... register eh ?

  8. Anonymous
    Unregistered
    Posted 9 years ago #

    now i'm really confused.
    if the search box here works then why is nuclear moose telling everyone to use google instead? get on the same page guys.
    unfortunately a lot of people are not confident of solving a problem themselves so they won't search, they will just go straight to support and ask them to solve the problem for them.
    so maybe you should make it clear on the main page, rather than a random forum thread that needs to be bumped, that you guys are not paid support techs and its not reasonable for them to expect that level of support.

  9. carthik
    Member
    Posted 9 years ago #

    Hear, Hear! and search, too, wherever you can -- here, google, anywhere, but search and you shall find.

  10. NuclearMoose
    Member
    Posted 9 years ago #

    @Anonymous,
    Nobody has said anything about anybody being wrong or stupid. We have said that sometimes people are lazy. No names were mentioned, and it was not a personal attack on anyone. I didn't provide a tip on how to use the search in this forum because there are no tips. Enter your keyword(s) and click search; Google has some other functionality that probably many people don't know about, which is why I offered my suggestion. I'm sure Yahoo! search has it's own similar functions, but I don't use it, so I didn't make any suggestions there.
    This forum is a on-going, developing entity. Matt works on this in addition to WordPress and all the other things that he does. The design of the search is better than in the past and continues to evolve.
    As for all of us needing to "get on the same page" well, that' s exactly what a post like this is for. I suggest you take your own advice. Many of us who contribute don't live in the continental US, so the time zones are diverse, and we are all just regular folks with other things on the go in our lives, so don't expect a big conference where we all sit down together and hammer things out. We do what we can, when we can. We're not employees of WordPress; we are simply interested in helping out with one of the best open-source projects around.

  11. For all these posts that need to be stickied, does MiniBB support that feature? It'd help around here, I'm sure! ;)
    Nice post, Moose....
    - Bryan

  12. NM is recommending Google because Google returns more results and is slightly more accurate than this forum's built-in search.

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