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Store Locator Plus
Search Doesn't Work (9 posts)

  1. dndzimmerman
    Member
    Posted 1 year ago #

    My search is not working. It pulls up all of the stores, but when you click on the icon, the store doesn't show up.

    http://www.dizzydezigns.com/anueligne/stores

    http://wordpress.org/extend/plugins/store-locator-le/

  2. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    You have multiple plugins/themes trying to load multiple copies of the Google Maps scripts. This is causing all sorts of odd things to happen in JavaScript as the Store Locator Plus JavaScript file is not loading fully.

    You need to disable the other plugins/themes that are loading the maps or stop them from trying to load their copy of the Google Maps API on the Store Locations page.

    If that does not resolve the issue we can re-visit the scripting problems.

  3. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    @dndzimmerman - The issue you are having is with a JavaScript conflict caused by the Envato/Theme Forest theme you are using. Blanco has known issues with JavaScript processing.

    Envato is aware of the issue but cannot provide me with a copy of the theme to help find a workaround. Their stance is that you, the person that purchased the theme, needs to contact the theme author and ask for a patch.

    If you send a copy of the zip file for the Theme Forest Blanco theme I can try to figure out the conflict, but other than that I cannot provide a patch and am not willing to spend the $50 to fix someone else's bugs.

    A list of known problem themes/plugins is noted here:
    http://www.charlestonsw.com/support/documentation/technical-documentation/store-locator-plus/troubleshooting/known-conflicts/

  4. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    @dndzimmerman - I have reproduced the issue your site is having on another site that I have temporary access to. There is a patch in SLP 3.7 csl.js that should resolve the issue.

    I am pushing to finish testing SLP 3.7 and release it tomorrow.

  5. dndzimmerman
    Member
    Posted 1 year ago #

    Awesome. Thank you.

  6. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    @dndzimmerman - 3.7 is out, let me know if you still have issues or if it resolved the problem so we can close the thread.

  7. dndzimmerman
    Member
    Posted 1 year ago #

    I did the update, however, it is still doing the same thing. Any advice?

  8. dndzimmerman
    Member
    Posted 1 year ago #

    I can send you a copy of the theme if you would like. Tell me where to send it.

  9. Charleston Software Associates
    Member
    Plugin Author

    Posted 1 year ago #

    Use the contact form http://www.charlestonsw.com/mindset/contact-us/ and I will reply with the address to send the .zip file. I don't want to post a direct email link on the forum due to spam trolls.

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