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Seamless Donations
Seamless Donations Suddenly Stopped Working (10 posts)

  1. pcgtech
    Member
    Posted 3 months ago #

    Seamless Donations has not been working for quite some time now. The only email notification we receive that a donation has been made is via PayPal. The IPN has been set in PayPal, so that's not the issue.

    - Our donors do not receive email notification from Seamless Donations that their donation went through.

    - We do not receive email notification from Seamless Donations that a new donation has been made, nor does it display any recent donations in the interface.

    It seems that all of a sudden everything stopped connecting... no emails, no records, etc. Can someone please shed some light on this issue?

    http://wordpress.org/plugins/seamless-donations/

  2. allendav
    Member
    Plugin Author

    Posted 3 months ago #

    Please forward me your logs and I will take a look

    allendav at allendav dot com

  3. pcgtech
    Member
    Posted 2 months ago #

    Hello -

    What's the best way to send you the logs? There's an option to export the donations report but not the logs. Is that the same thing?

  4. allendav
    Member
    Plugin Author

    Posted 2 months ago #

    Hi pcgtech! Look for the Logs submenu under Seamless Donations - drag, copy and paste those in an email to allen at allendav dot com and i will take a look.

  5. pcgtech
    Member
    Posted 2 months ago #

    Hi Allen -

    I emailed it to you. Thanks for looking in to the issue!

  6. pcgtech
    Member
    Posted 2 months ago #

    Hi Allen -

    Just checking in to see if you received the log I emailed.

    Thanks!

  7. allendav
    Member
    Plugin Author

    Posted 2 months ago #

    I found the bug and fixed it in 3.0.0 - please give that a shot and let me know if that solves the problem.

  8. pcgtech
    Member
    Posted 1 month ago #

    Hi Allen -

    I made a donation and still no notification from Seamless Donations--only from PayPal. It also does not show under 'Recent Donations'. It's like it doesn't exist.

  9. allendav
    Member
    Plugin Author

    Posted 1 month ago #

    Hi!

    Hmmmm.... Please send the latest log to allendav at allendav dot com - be sure to put "pcgtech" in the subject or body of the email so I can correlate it to you :)

    Thanks!

    ...Allen

  10. pcgtech
    Member
    Posted 1 month ago #

    Hi Allen -

    I sent it again. Thanks.

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