Support » Plugin: Participants Database » Saving PlugIn-Settings timed out

  • Resolved Moerlin

    (@moerlin)


    I have installed the “Participants Database”-PlugIn to a new wordpress installation.

    In the Admin-Backend, I can create new records, change the “Help Text” of database fields and list the created participants.

    But, I can not save changed settings.

    Settings -> General Settings -> Text of “Failed CAPTCHA Message”
    ==>> Remove the dot (.) at the end
    Then click “Save Plugin Settings”
    The browser statusbar shows “waiting for <url>” – that’s all.

    After a while, the browser comes up with an error page
    Connection broken
    Connection reset by server while loading page
    (I don’t know the exact english message, because I’m using a german browser).
    Reloading the settings view shows the unchanged value.
    Same problem on all values, I tried.

    Environment:
    PHP v5.4
    Wordpress v3.8
    Participants Database-PlugIn v1.5.4
    WP Session Manager-PlugIn v1.1.2
    btw: Is this PlugIn required for Participants Database??

    Thanks in advance
    Günther

    http://wordpress.org/plugins/participants-database/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author xnau webdesign

    (@xnau)

    Participants Database doesn’t need the WP Session Manager, it’s built in. Have you tried deactivating that plugin to see if you can save settings then?

    But your error is a server error, so it’s possible a security module is preventing the transaction from completing. Have you looked at the PHP error log?

    Thread Starter Moerlin

    (@moerlin)

    Hi xnau,

    our firewall was the one, that breaks the communicaton.
    So, “security module” was a good hint.
    It’s a stateful inspection firewall, scanning the traffic for viruses and a lot of attack signatures.
    When saving the plugin settings, the browser generates a http-sequence, that triggers an attack protection against an apache modul volunerability.
    -> Connection blocked
    I deactivated this rule, so we can proceed with testing the plugin.

    WP Session Manager ??

    While investigating the above settings problem, I found the following message in my php-Log:

    [09-Jan-2014 08:44:59 UTC] participants-database plugin uninstalled
    [09-Jan-2014 08:44:59 UTC] PHP Fatal error: Class ‘WP_Session’ not found in <wordpress-directory>/wp-content/plugins/participants-database/classes/wp-session.inc.php on line 128
    [09-Jan-2014 08:46:41 UTC] participants-database plugin activated

    The message comes up after installing the plugin, using the build in wordpress plugin manager.
    Some searching pointed me to the WP Session Manager plugin.
    With this plugin installed, the error message no longer appears.
    Deactivating this plugin, the error is back.

    But when installed, the Participants Database plugin seems to work correct, also without the WP Session Manager.

    Thank you for your assistance.
    Günther

    Plugin Author xnau webdesign

    (@xnau)

    Günther,

    Thanks for this information. I included the WP_Session class with the plugin, but for some reason that script can’t find it in your case. I’ll have to make sure that doesn’t happen.

Viewing 3 replies - 1 through 3 (of 3 total)
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