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YOP Poll
[resolved] SAVE button does not work in Yop Polls (12 posts)

  1. papadon
    Member
    Posted 1 year ago #

    I've downloaded Yop Polls, configured the system, embedded the shortcode and all appears to work. Yet, when I attempt to edit the default poll or add a new poll the "save" button does not work. Suggestions?

    http://wordpress.org/extend/plugins/yop-poll/

  2. Elder_Richmond
    Member
    Posted 1 year ago #

    Same problem as user papadon above:

    Upon editing a poll, the "save poll" button does not work. The button doesn't do anything.

    WP version 3.4.2
    YOP Polls version 3.7

    Multisite: installed on network; activated on individual site not at network

  3. Elder_Richmond
    Member
    Posted 1 year ago #

    Same problem if network activated under multisite install.

  4. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hey papadon

    Can you tell us if you'r running the plugin under multisite as well?

    Thank you.

    Best Regards,
    YOP Team

  5. papadon
    Member
    Posted 1 year ago #

    I don't know. I can't find anything in the Options or other configuration pages that indicate or imply multisite.

    I downloaded and installed the plugin to a single site, powered by wp.
    Thanks,

  6. Elder_Richmond
    Member
    Posted 1 year ago #

    @YourOwnProgrammer

    I was able to get the "save poll" button to work by disabling a plugin on my site named "Restore jQuery". The purpose of the noted plugin with its link is described below. Hopefully, there is a jQuery compatibility fix for YOP Polls because I have a need for safeguarding against conflicting jQuery implementations.

    Thus the problem specified in this support/trouble ticket is unrelated to multisite installs. It appears to be a jQuery issue as noted above.

    User papadon may be able to isolate the issue by determining if there is a plugin conflict by disabling other plugins.

    *************************************
    @YourOwnProgrammer, please provide some feedback regarding the jQuery version issue.
    *************************************

    Thanks for designing what appears to be a terrific polling plugin. I am especially fond of the ability to an add open-end "other" field, where users can add their own answer. That's what sold me on your plugin. Thanks again.

    Restore jQuery
    http://wordpress.org/extend/plugins/restore-jquery/

    Plugin Description:
    Some plugins and themes replace the default jQuery library that comes bundled with WordPress with another version, typically from the Google AJAX CDN. This is generally bad practice, since many other plugins and themes rely on and expect that the WordPress-bundled jQuery version is being loaded.

    Also, typically the alternative jQuery library being loaded is not executed in the jQuery noConflict mode, which tend to cause conflicts with other JavaScript frameworks, like Prototype and MooTools.

    This plugin simply restores the version of jQuery being loaded to the one that comes bundled with WordPress. It only does this if jQuery is already in the WordPress scripts queue, and won't do anything otherwise.

  7. Elder_Richmond
    Member
    Posted 1 year ago #

    Adding this comment so I can check the option to be included in follow-up posts via email.

  8. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hello

    We have just released an update that should fix the issue with 'Restore jQuery' plugin.

    Please update to the latest version and see if everything is working now.

    Best Regards,
    YOP Team

  9. Elder_Richmond
    Member
    Posted 1 year ago #

    @YourOwnProgrammer

    Thanks! The new release of YOP Poll version 3.8 corrected my Restore jQuery problem.

    I have no outstanding issues.

    I am looking forward to reading feedback from papadon to see if he is experiencing a plugin problem. Perhaps this fix corrected his problem as well.

    Thanks again!

  10. papadon
    Member
    Posted 1 year ago #

    I guess I didn't have a jQuery problem. I've deactived my plugins, one a time, and have found that the conficting plugin is wpeventplanner (http://www.wpeventsplanner.com/). When the event planner is deactivated, the SAVE button works correctly, otherwise, it does nothing.

    This may not be a problem with your poll plugin and I appreciate your efforts to fix it.

    Since event management is my more pressing need, I will work with what I have.

    Thanks, again,
    Don

  11. YOP
    Member
    Plugin Author

    Posted 1 year ago #

    Hey papadon

    We'v ran a few tests with wpeventplanner and found out the issue.
    It is a problem on their end but we managed to make YOP Poll work with it.

    Please uninstal YOP Poll and do a fresh install.

    Let us know if you still have issues.

    Best Regards,
    YOP Team

  12. papadon
    Member
    Posted 1 year ago #

    It's working perfectly. Thanks for taking care of this so quickly.

    Don

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