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NextGEN Gallery
Runtime exception error (7 posts)

  1. NWTD
    Member
    Posted 7 months ago #

    I just installed NextGen Gallery so that I could activate the Pro version.

    When I try to go to the options or settings page, I get the following error:

    <strong>RuntimeException thrown</strong>
    
    /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/nextgen_basic_album/nextgen_basic_album_gallery_display_type.php is not a valid MVC template

    FWIW, this is activated on a single site of a network install. I would like to not network activate the plugin.

    http://wordpress.org/plugins/nextgen-gallery/

  2. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    @NWTD - Would you be able to submit a Bug Report (http://www.nextgen-gallery.com/report-bug/ ... please reference this topic) so we can get a better look at what might be going on.

    Thanks!

    - Cais.

  3. NWTD
    Member
    Posted 7 months ago #

    Yes, and done.

  4. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    Thanks!

    - Cais.

  5. NWTD
    Member
    Posted 7 months ago #

    Is there a way to check the status of the bug report?

  6. photocrati
    Member
    Plugin Author

    Posted 7 months ago #

    @NWTD - I would expect you should have received a response to your Bug Report ... please feel free to follow-up there as it would be much easier than fragmenting this issue over two entirely different avenues of support.

    Please let us know if you have not received a response, too.

    Thanks!

    - Cais.

  7. NWTD
    Member
    Posted 7 months ago #

    Thanks Cais. I did not receive a response to the bug report. So I used the support form in my Pro account. I did hear back a few hours later.

    I'll update this thread with a solution, for any one else still having the problem.

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