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Run some updates now WordPress will not work!!! (12 posts)

  1. youthmanPTB
    Member
    Posted 1 year ago #

    Hi there.

    Logged into my WordPress and ran 5 updates. The upates completed so i then went to go about my business, I click on the veiw site button on the top left to find that i am shown a black screen... I go back then try again, same thing. I tryed enter my site via google search with now luck.

    Really dont know were to start to fix this!

    My domain is: http://www.promotethebass.co.uk

    Please let me know how i can start to fix my site and get it up a running again. Big thanks in advance.

  2. tomontoast
    Member
    Posted 1 year ago #

    Add define('WP_DEBUG', true); to wp_config.php

    This should turn on the error reporting so we can see what went wrong.

  3. mojowill
    Member
    Posted 1 year ago #

    Also please check your PHP error Log. This will most likely show the cause of the white screen.

  4. youthmanPTB
    Member
    Posted 1 year ago #

    Hi there.

    @tomontoast ok ive changed it to true, what the next step?

    @mojowill Does it have to be PHP log or any error logs. Im hosting with Justhost.

  5. tomontoast
    Member
    Posted 1 year ago #

    The problem is with your theme, delete your soundboard theme using FTP to regain access to your site.

  6. youthmanPTB
    Member
    Posted 1 year ago #

    Ok, by delting my theme that means i will lose all my customizations and work iv put into it?

  7. tomontoast
    Member
    Posted 1 year ago #

    Well download it your PC before deleting it then. Or move the theme folder to a completely different location.

  8. youthmanPTB
    Member
    Posted 1 year ago #

    why would my theme be the problem here? i dont understand. I updated some plugins then my site crashed, surely the problem is with the plugin updates and not my theme?

  9. tomontoast
    Member
    Posted 1 year ago #

    There is a clash between plugins and theme. You could also resolve this by deleting all your plugins.

    Fatal error: Cannot redeclare gg_twitter_js() (previously declared in /home2/promotet/public_html/wp-content/<strong>themes/soundboard/includes/widgets/widget-twitter.php</strong>:28) in /home2/promotet/public_html/wp-content/themes/soundboard/includes/widgets/widget-twitter.php on line 28

  10. youthmanPTB
    Member
    Posted 1 year ago #

    ok iv deleted the WP-Twitter pluging and it is back up. But i at the top of my screen:

    Notice: Undefined index: ws_plugin__qcache_menu_pages_css in /home2/promotet/public_html/wp-content/plugins/quick-cache/includes/classes/admin-css-js.inc.php on line 20

    Notice: Undefined index: ws_plugin__qcache_menu_pages_js in /home2/promotet/public_html/wp-content/plugins/quick-cache/includes/classes/admin-css-js.inc.php on line 28

    Im guessing this is to do with the bit of code i changed to true "define('WP_DEBUG', true);"?

  11. tomontoast
    Member
    Posted 1 year ago #

    Thats absolutely right, you can now delete that line of code.

  12. youthmanPTB
    Member
    Posted 1 year ago #

    Thats great. Thanks very much for the help :)

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