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RSS button has started linking to a blank page at Feedburner (36 posts)

  1. deadpeasant
    Member
    Posted 2 years ago #

    I am not expert on rss/feeds etc. I have been using Feedburner to help readers subscribe, and the subscribe-by-email form seem to work, but the rss button now links to a blank page.

    This is the URL that leads to a blank page:
    http://feeds.feedburner.com/speechtalk

    This is the page on my blog where I have the button.
    http://www.englishspeechservices.com/blog/?page_id=110

    Feedvalidator says the links are OK.

    I have spent most of a day trying to find solutions to this online, but I understand very few of them. I've tried de-activating and re-activating Feedburner FeedSmith (which I have installed even though I don't understand what it is).

    Any suggestions gratefully received. If they involve editing code, please be as explicit as possible about what and where. THANKS.

  2. dougvdotcom
    Member
    Posted 2 years ago #

    The base RSS link to your feed is good:

    http://www.englishspeechservices.com/blog/?feed=rss2

    However, Feedburner doesn't like the XML it makes. I know that because I just ran your feed through Feedburner and it said so.

    http://i.imgur.com/OSdsz.png

    Specifically, there's a problem with the embed code for an embedded Google Player file in one of your entries that is making Feedburner puke.

    http://feedvalidator.org/check.cgi?url=http%3a%2f%2fwww.englishspeechservices.com%2fblog%2f%3ffeed%3drss2

    Your best fix is to find a way to not have to embed the player like that. An option is something like the Audio Player plugin:

    http://wordpress.org/extend/plugins/audio-player/

    The short of it is, get rid of that embedded Google Player, go back to the Feedburner login panel, make sure the RSS link there is correct, and get rid of Feedsmith.

  3. deadpeasant
    Member
    Posted 2 years ago #

    Thanks very much for the help. Unfortunately my blog is based on audio clips and that Audio Player, which I've just tried, isn't reliable. When I try to edit its settings, the changes won't save, and when I try editing my posts to use it, the changes won't save. I realise that Audio Player isn't your responsibility (!) but I mention this as it might flag up a problem on my blog for an expert like yourself.

    I can't abandon the player I'm using until I have a viable alternative, even if it means new readers can't subscribe.

  4. dougvdotcom
    Member
    Posted 2 years ago #

    Your readers can subscribe using the built-in rss feed:

    http://www.englishspeechservices.com/blog/?feed=rss2

    You just can't use Feedburner. That limits your ability to get metrics and do some social sharing, but it's not the end of the world.

    If what you want is to be able to enable email subscriptions to your blog, there are several other options out there, such as Jetpack. Check the extend directory.

  5. deadpeasant
    Member
    Posted 2 years ago #

    Thanks for this. In the meantime, I've discovered some kind of hacking: when readers try to post comments, it goes to a page of Canadian viagra pharmacy stuff.

    Do you think this is a coincidence, or connected to the subscribing issue?

    Anyway, I'm even more at sea when it comes to resolving the hack than I was/am with the audio/rss problem! The FAQ on 'my site was hacked' begins with 'stay calm' and then goes on for screen after screen with stuff I don't understand. Why did I start this blog? I'll post another question when I can formulate one...............

  6. dougvdotcom
    Member
    Posted 2 years ago #

    Separate issue.

  7. SeekingtheTruth
    Member
    Posted 2 years ago #

    I have a question about the RSS feed. My site has recently been upgraded to a new WP theme and WP 3.3.2. How do I get the RSS feed working?

  8. SeekingtheTruth
    Member
    Posted 2 years ago #

    I have a second question: How do you increase the amount of audio which can be uploaded? I had 8 MB, then it went down to 4 MB with the new them; not sure why. How can that be changed?

  9. dougvdotcom
    Member
    Posted 2 years ago #

    If you're the same uses as deadpeasant, your site is throwing a 500 error, so I can't answer your question right now.

    If you are not the same user, the short answer is, WordPress creates RSS feeds automatically. If you have enabled permalinks, it is always at /feed ; otherwise, it is at ?feed=rss2.

    In other words, if your WordPress site is at http://www.example.com, then your RSS feed URL is either http://www.example.com/feed or http://www.example.com?feed=rss2

    As far as upload max size goes, that's a function of your PHP installation, not WordPress.

    It should not have changed due to a template switch. It's possible for your theme to reset the PHP max upload size setting, but that would be an odd thing for it to do.

  10. SeekingtheTruth
    Member
    Posted 2 years ago #

    Thank you so much for your response. I am not "deadpeasant."

    I am not very technically knowledgeable. Why would my site be giving off an error? (I've had plenty of problems with this with my subscribers, so I do believe you.)

    How would I make the RSS feed work? I remember my web technician said it was set up, but it isn't functional as far as I know.

  11. dougvdotcom
    Member
    Posted 2 years ago #

    If you're not deadpeasant, your site isn't giving an error. Sorry if that wasn't made clear.

    Your RSS feed works automatically. Just enter the appropriate URL, as I described above, into your browser and you should see an XML document. Since you haven't provided a link to your site, I can't give you better instructions than that.

  12. deadpeasant
    Member
    Posted 2 years ago #

    SeekingtheTruth is nothing to do with me.

    Thanks Doug for all your help. I'll try and think about rss and audio if I ever solve this hacking problem. I really would never have started a blog if I'd known it was this complicated! It's like not being able to drive a car without a masters in engineering...

  13. dougvdotcom
    Member
    Posted 2 years ago #

    NP and YW, deadpeasant. Best of luck.

    An option would be to use WordPress.com for your blog; it's managed, so a lot of the headaches go away.

  14. deadpeasant
    Member
    Posted 2 years ago #

    Of course I wanted to embed my blog in my website. I also seem to recall that using audio clips (my main raison d'etre) required org rather than com - is that right?

    Btw is com less hackable than org? Every solution I've read requires a special education to understand it and/or a full-time job to implement it. Frankly right now I just want to delete my entire blog.

  15. SeekingtheTruth
    Member
    Posted 2 years ago #

    My site is http://www.thepostemail.com. How can people subscribe to the RSS feed? I know it worked before, but the web tech said it wasn't connected to anything after upgrading/relocating the site.

    Thank you very much for your help.

  16. dougvdotcom
    Member
    Posted 2 years ago #

    Wanting to keep the blog under your site is a good reason to self-host, so I get it.

    Your top-level domain (com, net, org, etc) has no bearing on your ability to host audio files. It also has no bearing on how susceptible your Web site is to hacking.

    Hosting audio files requires you to have enough space on your Web server to do that. But no, what domain name you use has no bearing on anything technical that you are dealing with.

  17. dougvdotcom
    Member
    Posted 2 years ago #

    @SeekingTheTruth: Your RSS feed URL is http://www.thepostemail.com/feed/

    You simply give people that link.

    If you click on that link, you will see an XML file, or be prompted that it is an RSS feed and be asked how you want to use it, depending on which Web browser you are using.

    I think you misunderstand your Web guy. He's probably telling you there are no clickable links on your site that lead to http://www.thepostemail.com/feed/

    That's something you can fix in the design. But your feed is there and it is working.

  18. SeekingtheTruth
    Member
    Posted 2 years ago #

    I just tried those two RSS feed links you mentioned. Are they found through the website or out on the internet? The internet didn't yield anything, so perhaps they're buried in the website somewhere?

    I'm afraid I don't know what permalinks are.

  19. SeekingtheTruth
    Member
    Posted 2 years ago #

    Just got your response....thank you so very much!!

  20. SeekingtheTruth
    Member
    Posted 2 years ago #

    So are people getting the news alerts as new stories come out?

  21. dougvdotcom
    Member
    Posted 2 years ago #

    @SeekingTheTruth: Every time you publish a new post, your RSS feed should update to include that post.

    How people are using your RSS feed and whether their software works in a way that lets them get stories via RSS the moment they are published is a function of their software, not your site.

    Again, your RSS feed updates automatically every time you publish a new post.

  22. deadpeasant
    Member
    Posted 2 years ago #

    @seekingthetruth

    next time, please start your own thread. I keep getting email notifications of all this.

  23. esmi
    Forum Moderator
    Posted 2 years ago #

    @SeekingtheTruth: It is impolite and contrary to forum policy to interrupt another poster's ongoing thread with a question of your own. Please post your own topic.

  24. esmi
    Forum Moderator
    Posted 2 years ago #

    I also seem to recall that using audio clips (my main raison d'etre) required org rather than com - is that right?

    Nope. You should be able to upload audio clips to a .com site. What you might have seen is people trying to upload very large files that exceed the max-upload file size.

    is com less hackable than org?

    In the code sense (and as opposed to cracking), very much so. See http://en.support.wordpress.com/com-vs-org/

    Every solution I've read requires a special education to understand it and/or a full-time job to implement it

    It really depends upon how much you want to customise your site. There are a very large number of .org users who wouldn't know their PHP from their CSS and never touch either. They have had sites for years without knowing anything beyond how to use the Admin interface.

    The one important issue where you do need to take additional responsibility on a .org site is for the protection of your data (your site's content). as you are self-hosting, you have to backup your database but there are many plugins that can help with this.

  25. deadpeasant
    Member
    Posted 2 years ago #

    Many many thanks for your input. On the audio issue, I use 80kbps mp3s of speech clips, between a few KB and about 1MB, roughly 5-25 per post. If I find the motivation to keep blogging, I'll explore Doug's kind suggestions, and hopefully solve my feed/rss problem at the same time.

    The hacking issue emerged during this thread and I should start a new thread when I can formulate a coherent question. Commenters are being led to a screenful of canadian viagra stuff and several hours have got me nowhere closer to knowing how to even begin to find a solution. How non-technical types run a self-hosted WP blog is beyond me!

  26. esmi
    Forum Moderator
    Posted 2 years ago #

    So you're talking "hacking" as in "defaced", yes? To a developer the term "hacking" has 2 meanings - one being to alter/customise code to suit your own needs in a perfectly ethical way. I misunderstood your question and assumed this meaning.

    Because you are self-hosting. your site is only as good as your (and your host') security. See http://blog.sucuri.net/2012/03/wordpress-understanding-its-true-vulnerability.html for a more detailed explanation.

    I've just run a quick scan on your site and I'm afraid your site has indeed been compromised. It can be fixed although it will take some time & effort on your part. Start working your way through these resources:
    http://codex.wordpress.org/FAQ_My_site_was_hacked
    http://wordpress.org/support/topic/268083#post-1065779
    http://smackdown.blogsblogsblogs.com/2008/06/24/how-to-completely-clean-your-hacked-wordpress-installation/
    http://ottopress.com/2009/hacked-wordpress-backdoors/

  27. deadpeasant
    Member
    Posted 2 years ago #

    Wow, thank you. Apologies for not getting the words right (is 'defaced' a technical term?), and for hijacking my own thread under duress.

    I'll check out the extent to which I've failed to take precautions - but I'm not sure how I could/should have vetted my host on this matter. I have already put several hours into those very links and will continue tomorrow when/if I can muster the will and concentration.

    Was your 'scan' some automatic tool you have?

    I only started blogging 4 or 5 months ago and one very real option is to trash the whole thing. If starting again from scratch on .com or blogspot would be safer, it might be worth it.

  28. esmi
    Forum Moderator
    Posted 2 years ago #

    Apologies for not getting the words right

    The mistake was mine - not yours. "Hack" is a very common term to reference malicious defacement or damage to a site.

    Was your 'scan' some automatic tool you have?

    No - it's a free online tool. I should have given you the link. http://sitecheck.sucuri.net/scanner/

    But, by using the sucuri tool, I am not endorsing their services (which are paid, by the way).

    If starting again from scratch on .com or blogspot would be safer, it might be worth it.

    If you do not want the hassle of a self-hosted site, why not start a wordpress.com blog. It's a hosted alternative run by Automattic (the same people who originally developed WordPress), so it's very secure. And a basic site is free.

  29. dougvdotcom
    Member
    Posted 2 years ago #

    Exiting this thread. Best of luck.

  30. deadpeasant
    Member
    Posted 2 years ago #

    This
    http://ottopress.com/2009/hacked-wordpress-backdoors/
    says that the problem is likely to be in the files I've uploaded myself. So, if I have to re-upload clean copies of all these files, how do I prevent the same thing happening again?

    I guess the answer is in all the other stuff I can barely understand.

    If I could go back 6 months I would tell myself that self-hosted WP blogs are only for professionals.

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