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[resolved] Restoration Problem (6 posts)

  1. evilsaigon
    Member
    Posted 1 year ago #

    Hellos all. I have very major problem which I really need to solve asap.

    Currently I have a wordpress website at http://www.fixhemroids.com that got corrupted after i updated a "header and footer" plugin. If you visit my site now, you'll be seeing a blank page, because of the problem caused by that !@#$%^ update.

    This web host that I'm using (called affilorama) doesn't allow me to access its FTP or Phpmyadmin, but fortunately I still have a fairly old backup that its server created for me.

    Long story short, I'm trying to restore that old backup onto another web host now, but it keeps giving me problems. I'm pretty sure I uploaded my files and sql correctly. I've configured the database username, name and p/w inside wp-config.php correctly as well. However, it just keeps showing "error establishing connection" or just shows a blank page.

    I can't figure what went wrong, but I really want to get my site up and running. I can give you access to the web host, ftp, sql, and any other things required. I'd greatly appreciate anyone who can help me out T__T Thank you.

    Regards,
    Ming

  2. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    This web host that I'm using (called affilorama) doesn't allow me to access its FTP or Phpmyadmin

    Well that truly sucks! Can/will they delete or rename folders for you.

    I'm trying to restore that old backup onto another web host now

    What version of WordPress were you using when that backup was taken?

    it just keeps showing "error establishing connection"

    You need to check your database connection details with the new hosts.

    I can give you access to the web host, ftp, sql, and any other things required.

    Never, EVER, give out sensitive login information to A.N.Random person on a forum. I really cannot stress this enough. Those details should be kept between you and your hosts - plus any professional that you hire to carry out work on your behalf.

  3. evilsaigon
    Member
    Posted 1 year ago #

    I don't think they will rename folders for me... I already contacted their technical support and I'm still waiting for their reply.

    I honestly can't remember what version, but I know it is always updated to the latest. The backup was created on 10 August 2012, so probably 3.4.2 or 3.4.1... Is there any way to check from the backup files?

    The new host I'm using is 3owl, and I'm using another free domain called fixhemroids.tk temporarily before parking the real domain over.

    Ok I understand your last point. Maybe you can help me via Teamviewer? :(

  4. esmi
    Theme Diva & Forum Moderator
    Posted 1 year ago #

    3.4.2 was released on Sept 6 2012 and the database version was changed. since you were probably using 3.4.1 in August, you would have to restore a WordPress 3.4.1 - complete with appropriate files. You can download 3.4.1 from http://wordpress.org/download/release-archive/

    Maybe you can help me via Teamviewer?

    If you cannot manage this yourself, perhaps you need to consider hiring someone to carry out the work for you.

  5. evilsaigon
    Member
    Posted 1 year ago #

    Downloaded the 3.4.1 and transferred the files, but it still gives me the same error T_T

    I tried following the steps here http://hecode.com/how-to-downgrade-wordpress/ ... It still didn't make any difference for me.

    All of the tutorials I found teach on how to downgrade the wordpress version, but do not teach on how to restore an old backup that utilizes an old wordpress. :(

    Really want to learn to solve this myself if possible. Any tutorials you can recommend?

  6. evilsaigon
    Member
    Posted 1 year ago #

    Ok after days of tweaking and exploration myself, I finally figured out that my SQL database name in wp_config.php was wrong... =.= It shouldn't be "localhost". It was supposed to be "mysql.main-hosting.com". Can't believe I fell for this simple error. Hope this helps anyone using 3owl, or any other free web hosts using the same script.

    Also managed to figure which SQL table was corrupted by exporting every single table and uploading one by one to see which one was causing the problem... The plugin update actually corrupted my wp_options table!

    May have cost me a really long time to figure out, but I'm glad it's finally settled now. Thanks for the tips still.

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