I am having problems with resetting my password. I have followed the
directions to reset the password numerous times without success. I am being told that the password / user name is invalid so I click on the
link to reset the password. I create another password click reset the
password which is confirmed. When I attempt to log in with the
confirmed reset password again I am told it's invalid. I'm going
around in circles with this and after three attempts was locked out.
Please help. I have checked the procedure of resetting passwords and I
am not getting an email which includes a new password it only confirms
my user name and provides a link to follow to reset the password...very frustrating.....what do I do ? I can't access my site !
Any assistance would be gratefully received.