WordPress.org

1. Hazman Aziz
   Member
   Posted 5 months ago #

   Hi all,

   We (Blogs@NTU - http://blogs.ntu.edu.sg) need some help. We like to know if anybody knows the range of WordPress's FTPS (SSL).

   This is because we are getting this prompt message:

   -----
   To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.
   -----

   On our site, we like to enable this via our FTPS (SSL). But only to allow WordPress's IP .

   If anybody know the range for this, please update us

2. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 5 months ago #

   removed your email. If you're subscribed for updates, you'll get 'em. Oh look! You are :)

   What's wrong with allowing *.wordpress.org?

3. Hazman Aziz
   Member
   Posted 5 months ago #

   My system administrator at the university don't want to allow *.wordpress.org via WordPress's FTPS (SSL).

   They are putting on a restriction scheduling and asking my team to check what is the IP range when this updates requests is made from wordpress.org.

   Hope this explains.

   Thanks

4. Jan Dembowski
   Volunteer Mod. & Brute Squad
   Posted 5 months ago #

   To perform the requested action, WordPress needs to access your web server. Please enter your FTP credentials to proceed. If you do not remember your credentials, you should contact your web host.

   I believe you may be mixing up two different problems. That question is (usually) for your web server to upload updates to yourself (your blog).

   The updates are retrieved via http not ftp; it's displaying that message because your WordPress installation could not write to it's own filesystem.

   (And when Ipstenu comes online again, I hope she'll correct me where I'm off a bit :) )

   Can you adjust the file system ownership and permission on your blog's file system? Or if that's not an option, how does your SA feel about using ssh/scp/sftp instead of ftp to access the web server?

5. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 5 months ago #

   The updates are retrieved via http not ftp; it's displaying that message because your WordPress installation could not write to it's own filesystem.

   I actually don't know ;) I think it's FTP via PHP, though, which is why you have to put in your FTP info and say if you have FTP or FTP(SSL).

6. Jan Dembowski
   Volunteer Mod. & Brute Squad
   Posted 5 months ago #

   I really need to look that up...

   I'm almost Ivory Soap sure it's libcurl and http GETs to retrieve the updates. But when WordPress needs to write the files to your installation, if it can't (unsuccessful) it prompts for you for your FTP credentials and tries to use FTP to save the files.

   Nacin would know for sure :)

7. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 5 months ago #

   We'll bug him when he's done teaching his cousins programing for the holidays ;)

8. Hazman Aziz
   Member
   Posted 5 months ago #

   Thank for the update guys.

   Yes, for most of my other projects. I will enable the FTP or FTP (SSL) as you guys recommend.

   This is because I am deploying into a university's network with a Standard Operating Environment (SOE). You know those big boys like to in place the IT Governance.

   Unfortunately, FTP is one that the security committee strictly disallow for system administrator and my team to enable. We have speak to them, they just don't buy it due to security reasons.

   But, they updated if we know where or what the IP range it. They will get the security programmer to set it based on time scheduling.

   Sorry to bother everyone on these holidays.

9. Ipstenu
   Half-Elf Support Rogue & Mod
   Posted 5 months ago #

   In the meantime, you can manually update WP, you know.

   ETA - 72.233.56.253 is one of the IPs.

10. Hazman Aziz
    Member
    Posted 5 months ago #

    Thank, yup that is what we have been doing past 2 years.

    thanks.

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