WordPress.org

Ready to get started?Download WordPress

Forums

Fast Secure Contact Form
reply address same as email to (9 posts)

  1. Martin Black
    Member
    Posted 1 year ago #

    Hello :) I seem to be having a problem. when the form arrives the reply address is the same as the email to address and not the address that the user has put as their email address.. can you help please :)

    http://wordpress.org/extend/plugins/si-contact-form/

  2. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    You must have disable the standard email field?
    URL to your form?

  3. Martin Black
    Member
    Posted 1 year ago #

    Hello Mike :)
    The form url is http://www.pearlsandswine.com/contact-us/

  4. Martin Black
    Member
    Posted 1 year ago #

    No help then... still having the same problem.
    I was hoping you would offer a solution Mike..

  5. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    Sorry for the delay. It looks like you did not disable the standard fields, so that eliminated that reason.

    So maybe you checked this setting?
    "Enable when web host requires "Mail From" strictly tied to domain email account."
    If you have that checked, uncheck it and test the form again.
    Let me know.

  6. Martin Black
    Member
    Posted 1 year ago #

    Thank you Mike :) but "Enable when web host requires "Mail From" strictly tied to domain email account." is not checked.

    what I have checked is :-

    Enable sender information in e-mail footer
    Enable checking DNS records for the domain name when checking for a valid e-mail address
    Enable CAPTCHA
    Enable auto form fill
    Enable redirect after the message sends
    Enable data export after the message
    Enable required field label on contact form:
    Enable required field indicators on contact form.

    The form did work for a while as it's ment to. that being the reply address being the address of the person who fills in the form, but then it stopped for no apparent reason.

    Best wishes
    Martin Black

  7. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    "..but then it stopped for no apparent reason."
    So it is OK now?

  8. Martin Black
    Member
    Posted 1 year ago #

    Sorry Mike . No its still not working

  9. Mike Challis
    Member
    Plugin Author

    Posted 1 year ago #

    Would you like to let me log into your WP site and take a look at it?
    Here is my support form.
    http://www.fastsecurecontactform.com/support

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic

Tags

No tags yet.