WordPress.org

Ready to get started?Download WordPress

Forums

Subscribe To Comments Reloaded
[resolved] "Replies only" subscriptions receiving "All" comments (21 posts)

  1. Raam Dev
    Member
    Plugin Author

    Posted 10 months ago #

    For some reason all my readers that have selected "Replies only" when commenting are getting notifications for all comments made to the post, not just replies to their comments.

    I have confirmed that their status shows up as R and not Y inside Manage Subscriptions, yet they still receive an email for any comment posted.

    Any thoughts on how I can go about troubleshooting this? Is anyone else experiencing this?

    http://wordpress.org/extend/plugins/subscribe-to-comments-reloaded/

  2. Geleosan
    Member
    Posted 10 months ago #

    I have the same problem.

  3. extremecarver
    Member
    Posted 10 months ago #

    I don't have that problem (only not very nice that one need to change the sourcecode to have R instead of Y as default status).

  4. Raam Dev
    Member
    Plugin Author

    Posted 9 months ago #

    I've created a fix for the broken Subscribe to Replies Only feature. You can download my fixed version here:

    https://github.com/raamdev/subscribe-to-comments-reloaded/archive/master.zip

    You can also follow development on my 'raamdev' branch of this plugin here: https://github.com/raamdev/subscribe-to-comments-reloaded/tree/raamdev

  5. Geleosan
    Member
    Posted 9 months ago #

    Great Thanx! Need to try your fix.

  6. Raam Dev
    Member
    Plugin Author

    Posted 9 months ago #

    Please do! And please let me know if you have any trouble with it. I've tested the changes and it seems to be working fine, but please do let me know if you discover any problems.

  7. oldmankit
    Member
    Posted 9 months ago #

    Raam's fix is working perfectly.

  8. extremecarver
    Member
    Posted 9 months ago #

    I sometimes have that problem too now... Only very seldom users are affected though. Will try the patched version too...
    (too bad, IMHO this functionality should be wordpress core function, not some plugin that has bogus working if unpatched)..,

  9. extremecarver
    Member
    Posted 7 months ago #

    okay, 2 of my users got bugged by this problem too. After enabling Raam's version since 2 days, they haven't been "spammed" anymore. Let's hope it stays this way.... (also the rewordings and default to R instead of Y is very wellcome - even though I decided to remove Y alltogether as it caused confusion).

  10. BeautyPirate
    Member
    Posted 7 months ago #

    When I install the fix, the admin pages gives me a 404 error on the front page? What would cause THAT? o.O

    I donĀ“t have the original plugin installed before I installed the fix because it said it is a fixed version, not a fix. Is that correct?

  11. dish56
    Member
    Posted 7 months ago #

    I'm having the same issue as BeautyPirate. I have removed the original version and installed the fix. But now I just get a 404 page. (I did this yesterday, and can't remember if the 404 came up when I tried to activate the revised plugin, or when I tried to get to the settings after activation. I think the latter.)

  12. BeautyPirate
    Member
    Posted 7 months ago #

    http://wordpress.org/plugins/comment-reply-notification/

    This word perfectly fine. It only sends an email for direct comments, love it.

  13. Raam Dev
    Member
    Plugin Author

    Posted 7 months ago #

    @extremecarver @BeautyPirate @dish56 Please try this version:

    https://github.com/raamdev/subscribe-to-comments-reloaded/archive/raamdev.zip

  14. dish56
    Member
    Posted 7 months ago #

    Thanks so much, Raam Dev! I had almost given up on this plugin working, and it's the only one that has everything I'm looking for.

    I was able to get to the settings this time without hitting a 404 page. I'll be testing it later to make sure it works the way I need it to.

    Many thanks!

  15. dish56
    Member
    Posted 7 months ago #

    I'm disappointed to discover that this plug-in only seems to work spottily. I have several friends who are helping me test it, and while a few have received the notifications they've subscribed to, it seems that even more have not. I've checked the "Manage Subscriptions" page and have confirmed that they've subscribed correctly.

    Also, as administrator, I'm only receiving notifications to about half of the new comments. (I have this same problem with the notifications I should get directly from WordPress. Interestingly, the missing notifications from this plug-in are the same ones that don't come in from WordPress; I either get both or neither.)

    I also personally subscribed to all from a different email address, and am not getting notifications for most comments.

    I was really hoping this would work. Looks like I'll go back to sending notification emails to commenters by hand.

  16. Raam Dev
    Member
    Plugin Author

    Posted 7 months ago #

    @dish56 If you're having trouble receiving standard WordPress emails (like the new comment notifications), then your problem has nothing to do with the Subscribe to Comments plugin but rather with your web hosting service failing to send emails consistently. I recommend checking with your web host regarding this issue.

    Two things that have helped me with troubleshooting email delivery problems are the 'Email Log' plugin (which maintains a log of all the emails WordPress sends out, including those sent by plugins) and the 'WP-Mail-SMTP' plugin, which allows you to manually configure an SMTP server that will be used to send your emails (I personally use Gmail and I have the 'WP-Mail-SMTP' plugin configured with my Gmail SMTP details, which are available within the Gmail Settings page).

  17. dish56
    Member
    Posted 7 months ago #

    Thanks, Raam Dev. I've installed the "Email Log" plugin and will see what I discover with that.

    It turns out that the majority of my readers who subscribed to replies have not received a notification of my reply to them. When you recommend the "WP-Mail_SMTP" plugin, are you suggesting that the notifications are getting spammed? I know that when I send a notification of my response through my personal email address, my readers generally receive them, so it makes sense to try a plugin that would send notifications the same way.

    One other thing I wonder: I turned off the "enable double check" option because I was hoping subscribers could subscribe by simply checking a box, and not having to respond to a confirmation email. Do you think that the confirmation email might be more likely to make it into their inbox? I'm guessing that the answer is no, and that sending any notifications via SMTP is more likely to be effective.

    I appreciate your help with this. I would love to have this plugin work for me.

  18. dish56
    Member
    Posted 7 months ago #

    One more update: Raam Dev, the support plug-ins you recommended above were a huge help to working out my problems! I actually used Easy WP SMTP because it's been updated more recently. http://wordpress.org/support/view/plugin-reviews/easy-wp-smtp Sending email notifications through my own SMTP server fixed the problem of commenters not getting notifications.

    One other little hang-up I discovered had something to do with me trying to respond to commenters directly from the post on my blog. If I was already logged into WP, it seems that notifications weren't sent, to me or anyone who had subscribed. I discovered that if I replied directly within the comments page of my dashboard, the notifications went out as they should. Not sure what to make of that.

    Thank you so much for your help, and for providing a fix to the plug-in. I'm really happy with it!

  19. Raam Dev
    Member
    Plugin Author

    Posted 3 months ago #

    FYI, I've forked this plugin and created a new plugin that I will be developing and adding features to called WP Comment Subscriptions. My plugin fixes the Replies only feature and a few bugs related to HTML emails:

    http://wordpress.org/plugins/wp-comment-subscriptions/changelog/

  20. Reedyseth
    Member
    Plugin Author

    Posted 2 months ago #

    Hello Guys version 140128 is now available with new fixes and upgrades.
    Raam is now contributor to the StCR plugin.

    Please update to this newer version and make sure you issue is resolved, otherwise you can open a bug ticket here:

    https://github.com/stcr/subscribe-to-comments-reloaded/issues/new?title=Bug%20Report:%20%3Cshort%20description%3E&labels=bug

    Regards !!

  21. Raam Dev
    Member
    Plugin Author

    Posted 2 months ago #

    As of v140128, my fix for the Replies Only bug has been applied to Subscribe to Comments Reloaded:

    Bug Fix. Partial fix for the broken Subscribe to Replies Only feature. The Replies Only feature has not been working as intended. Instead of only receiving notificaitons for replies to their own comment, subscribers were receiving notifications for all new comments on the post. This fix makes sure they only receiving replies to their own comment thread.

    See also: http://wordpress.org/plugins/subscribe-to-comments-reloaded/changelog/

Reply

You must log in to post.

About this Plugin

About this Topic

Tags

No tags yet.