repeated WSOD error

  • controlzed

    (@controlzed)


    14 years, 6 months ago

    Hi,

    Here’s the problem, I’ve been working on my first wordpress site, and i got it ready to launch, then came back a few hours later to find it had gone, just a white screen. no site, no admin panel, nothing.

    Of course i googled it, came across various solutions (renaming plugins directory, deleting themes etc) but nothing worked.

    in the end, as there wasn’t much data entered into the site i wiped the files off the server, set up a new database, reinstalled wordpress, and got back to work, , and again the same problem, this time in a matter of hours.

    so again, i re-installed on a fresh database, making sure i backed up the db everytime i did anything, and again i got the WSOD, and even if i roll back the database, it’s still not working!

    PLEASE HELP! i’m at my wits end and desperatley need to get this site finished! I’ll be gratly appreciative!

Viewing 6 replies - 1 through 6 (of 6 total)
  • whooami

    (@whooami)

    14 years, 6 months ago

    how about figuring out the problem instead of reinstalling? this isnt windows.

    white pages are indicative of PHP errors. when it happens, read your error logs.

    Thread Starter controlzed

    (@controlzed)

    14 years, 6 months ago

    sorry, i’m a bit new at all this. I’m not too hot on php or database management, how do you read your error logs?

    whooami

    (@whooami)

    14 years, 6 months ago

    ok. ..that depends.

    1. where are you hosted, and
    2. do you know what hosting platform you are on?

    hosting platform would be like apache or IIS, something along those lines.

    Thread Starter controlzed

    (@controlzed)

    14 years, 6 months ago

    hosted with Blacknight on an Apache webserver

    whooami

    (@whooami)

    14 years, 6 months ago

    ok, do they offer cpanel?

    If you look inside cpanel, you can actually read both your error logs and your access logs.

    Theres an option to archive them as well. So you can download the files and read them locally also.

    IF, on the other hand they dont offer cpanel, or they offer nothing, or something else, you will need to ask them how you can have access to them.

    —

    Theres another solution that involves turning on error reporting and having multiple error_logs but thats probable more than you want to tackle right now.

    Thread Starter controlzed

    (@controlzed)

    14 years, 6 months ago

    I was accessing the database info through myphpadmin… is that the same thing? i can’t find any reference to cPanel

    again, apologies for my cluelessness…

Viewing 6 replies - 1 through 6 (of 6 total)
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